Summit Health OBGYN

"Edit: Pros: They do their due diligence of uploading records and they do give timely callbacks. The rotation system of changing Ob/gyns for every appointment is something you can opt out of doing and is more of a suggestion. I have met with other Ob/gyns besides my primary and they're great. The nurses are exceptional. I have called a few times with random pregnancy-related issues and they have handled it systematically and with great patience every single time. Dr. Seymour and the office was much more systematic with his approach with me in the first appointments, and I prefer a physician who is willing to look at the evidence before deciding a diagnosis. For example, he did a physical examination and ultrasound for me when I mentioned a threatened miscarriage, and when I mentioned symptoms of a possible other problem, the nurses convened with Dr. Seymour and came back with suggestions for tests to run. Cons: The customer service attitude of the receptionists is variable depending on who is at the desk. Sometimes I get someone who is very patient and organized (so knows what appointments to make) and other times I get someone who looks at me blankly with a "what do you want" attitude and then asks what for what I want at check out, which I think doesn't make much sense. One time, I had someone who just pointed in directions of where I need to go instead of verbally communicating anything which really triggered me. One logistical thing that can be improved is scheduling lab work. I don't live close by and gas prices are very expensive, so if they know they need blood work done ahead of time, I wish they would book me for that along with my appointment so I wouldn't have to drive back an hour the next day. Because of all this, my review stays at 3.5 stars, meaning I'm too tired to find another practitioner because I appreciate they're more systematic than others, but the service is nothing to be excited about."

"today i went to my normal ultrasound appointment and 10 minutes early waited about an extra 30 minutes. the office staff is horrible, did not help whatsoever. i asked to speak to my doctor and refused to let me speak to him even after he had seen all his patients & even lied and said he was no longer there shortly before 5 pm closing time. they honestly did not even treat me as a pregnant human being / patient. i was also accused of being harassing towards them because i asked why i couldn’t speak to my doctor after my bloodwork and i honestly found that ridiculous & not appropriate, i was never rude or anything. now they changed my doctor and for many females once your comfortable with a doctor you wouldn’t want to get your doctor changed and so anyways i would definitely not recommend going here if you are a different race than them this is now going to be the 3rd review that is saying the same about the racial discrimination from these secretaries!!!"

"I drove out my way for an appointment only to be told they had cancelled it because I was over 10 minutes late! They instead preferred I wait for them for half hour in waiting room during a pandemic! They couldn't accommodate me, horrible service. Look elsewhere if you want decent service and to be treated like a human being!"

"I recently had to switch doctors and am extremely happy (and relieved) I took a friends recommendation to try out Summit Medical Group. Every person I’ve come in contact with - the front door greeters, reception desk, nurses, OB doctor, lab and bloodwork team, and even the follow up appointment phone calls - have been professional and positive. Thank you SO much!!"

"I had a horrible experience today as a 34 week pregnant woman. Today I went to my doctors as a walk-in to try and get a note and was called security on for no reason at all. I am a black woman and feel as though it was due to the color of my skin because i was not aggressive at all, or argumentative. I was simply sitting down and waiting for a response on whether or not they can accommodate me. Security was confused and went to find out why they were called when they saw me just sitting there. When they came back they said it was to protect me from corona. This place is a joke, the receptionists are so rude. Run for your life!!!"