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Petco Grooming
815 Hutchinson River Parkway, The Bronx, New York, United States
About the Petco Grooming
Petco Grooming is a premier pet grooming facility located at 815 Hutchinson River Parkway in New York, United States. Our highly trained groomers provide top-quality grooming services for all types of pets, including dogs, cats, and small animals. From baths and haircuts to nail trims and ear cleanings, we offer a full range of grooming services to keep your furry friend looking and feeling their best. Our state-of-the-art facility is equipped with the latest grooming tools and products to ensure your pet receives the best care possible. Trust Petco Grooming to pamper your pet and give them the grooming experience they deserve.
Photos of Petco Grooming
815 Hutchinson Riv Pkwy, Bronx, NY 10465, United States
Opening hours of Petco Grooming
Monday:
08:00 - 18:00
Tuesday:
08:00 - 18:00
Wednesday:
08:00 - 18:00
Thursday:
08:00 - 18:00
Friday:
08:00 - 18:00
Saturday:
08:00 - 18:00
Sunday:
09:00 - 18:00
Reviews of Petco Grooming
"I'll never bring my Fur-baby to PETCO for grooming. My pup had an appointment for 12p and I was informed he would be ready within 3 hours. At 3:28p I called in because I hadn't received a call or any update regarding my pup. The first call the phone rang out. After I called back 15mins later, I was informed he would be ready in another hour and 30mins. This was unacceptable considering I was already informed he would be ready WITHIN 3 HOURS and no one thought to at least call me to share this delay with me. On top of the horrible customer service, my pup was there from 12-5:30p, they shaved my pup down terribly low. It's so bad he looks like a cat!! When I picked up the invoice to still have to pay for this horrible service I was over charged and had to go back for a corrected invoice of $111. HORRIBLE"
"I am writing to express my profound dissatisfaction with a recent grooming service provided to my dog, Cookie, at your facility. I had specific expectations based on the professional standards I associate with Petco. Cookie, a beautiful ShihPoo with a gorgeous coat, was brought in for a trim. I had a clear conversation with the groomer about my preferences and concerns. The groomer mentioned Cookie had some matting on her belly and tail, and I requested that it was imperative to preserve as much of her hair as possible. This request stemmed from a previous grooming session at your establishment where she was left completely bald, a look that did not suit her nor meet my expectations. Regrettably, my instructions and concerns were not heeded. Cookie was returned to me completely shaved, resembling a "plucked chicken" rather than a well-groomed Sheepoo. This drastic and unwarranted approach not only disregarded my specific requests but also demonstrated a lack of skill and finesse in handling a situation that required more nuanced grooming techniques. A professional groomer should possess the expertise to manage matting and style a dog's coat without resorting to complete shaving, especially in areas unaffected by matting. This experience leads me to question the training and proficiency of your grooming staff. It is disheartening to see a lack of versatility in their grooming techniques, which, in this case, significantly impacted Cookie's appearance and my satisfaction as a customer. Given these circumstances, I strongly suggest a review and enhancement of your groomers' training programs. If Petco continues to advertise professional grooming services, it is imperative that the team is equipped to handle various grooming challenges beyond mere shaving. I expect a response addressing this issue and would appreciate a remedy that reflects the seriousness of my concern. While I understand that Cookie's hair will eventually grow back, the disappointment caused by this experience cannot be overlooked. Thank you for your attention to this matter. I look forward to a constructive resolution."
"The groomer did the best job that i've seen yet. The cut was excellent, my dog looked amazing and my dog was happy afterward."
"The groomer who assisted me was negative for the service about my 2 pets since I arrived , he said you don’t take walk in for cut the hair , however there’s no way for me to make an appointment online either to get a booking over the phone because you never answer or return voicemail . He said after doing a Poor service when I picked up my dogs that I had spent a couple of thousand with PETCO that they were very nervous while cutting the nails that I shouldn’t bring it to you that I should take them somewhere else where they can give them medications to cut their nails . Really ? I been to other Petco like Gun Hill and the groomer never said that about my Magguie . I will never take my pets to you that made me feel pretty bad finding my pets are not welcome in your place when I made my sacrifice to use your brand . You should find people who are really compassionate and caring about pets not people doing a job just for money . My pets are my world how dare your employee to talk about them like they were there looking charity I Pay for them"
"Shannon did an amazing job cutting my foster dog Luigi’s hair. He was a little messy from neglect from his previous owner. Shannon made him look fabulous. I already booked my next appointment with Shannon."
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