Pooch Parlor

"Absolutely will never go back. Used them several times but our dogs kept coming back with cuts, razor burns, and ear infections. Their paws would also smell like feces. The staff were rude and it would take them all day to finish. We stopped going when our dogs became more scared of them than the vet. We drive to Northfield now for much better service. Doggies now are happy, look/smell good, are done in 1.5 hrs, and no more ouches."

"This is the worst groomer ever. They said 2-3 hours for my dog which is already a long time in my opinion for nails, ears, and a bath. I dropped him off at 11 and was expecting a phone call before 2. At 3:15 I hadn’t heard anything from them and they were supposed to be closing at “4 or 5.” I called them 5 times and they didn’t answer. When I went inside I had to ring the bell and someone came out and said “sorry we couldn’t answer everyone was in the back.” The woman said she got hurt and didn’t have time to do anything besides give my dog a bath. She said she could do everything else right then. She charged me $38 and had me go in the back, where my dog was being held down on the table by a guy and was very clearly scared and did not like the situation. She started using a dremel on his nail (before cutting it) and he started freaking out. She kept going but when I heard him whimper pretty good I told her to stop and I took my dog and left. I also saw travel size crates all along the wall with dogs in them. So I assume my dog was in one of those for about 3 hours just waiting to get “groomed.” This place is NOT a groomers."

"Coco always looks like a million bucks, when she goes in for her close up... lol you guys rock!"

"The shaved my golden Doddle down to his shin. He was NOT matted. We asked for a summer cut. An absolute terrible job. I will never come back here again, and recommend everyone also stay away. They don’t follow directions"

"My dog had razor burns all over his body!! Expensive as well. Not going back!! Went back & had a different lady do his grooming. Much better, he looks great!! I wish I asked her name. I changed the two stars to 4."