Park Terrace Hotel,

18 West 40th Street, Manhattan, New York 10018

"I absolutely adored our two night stay at the Park Terrace Hotel. My husband & I took a weekend trip to NYC and I knew I wanted to stay in a fairly central part of the city. Bryant Park appealed to me and I began reading hotel reviews and gathering info. Park Terrace had very personalized reviews that specifically named employees over and over again. I took that as a wonderful sign and booked our stay. From the moment we walked in the door, we felt like royalty. Arlette greeted us with a warm smile and let us check in at 10AM with no additional fee. Ricardo surprised us with a complimentary bottle of wine, and the wonderful front deskman who worked Friday evening was a joy. The front door man who assisted us in storing our luggage after we checked out (so we could walk for a little more before we left for the airport) was so accommodating. Not only are the employees stellar, but also the hotel room was superbly clean and comfy. We stayed in the Deluxe Room (high floor) and the room was surprisingly spacious, despite its size. The room makes great use of the space so you don’t feel crowded or cramped. I used the gym and my husband used the sauna and we both were impressed with the facilities. The sister restaurant next door has a cool bar and good pasta, and the Heritage Bakery (2 doors down) makes delicious coffee and pastries. On each is an ice maker AND a purified chilled water machine where you have unlimited bottles to fill. It’s an awesome touch. The location is perfect!!"

"The Park Terrance hotel is the epitome of a luxury hotel, which includes the most friendly and accommodating staff, stunning and comfortable rooms and an overall lovely experience! The location of the hotel is perfect and walking distance to many NYC restaurants and entertainment. I wouldn't dare stay anywhere else, this is my home away from home when in NYC!"

"Absolute most phenomenal hotel in NYC! The location, the rooms, the quietness, the service, the welcome you get the way you are treated impeccably decorated totally immaculate! Phenomenal restaurant downstairs the customer service, and the people that were there are beyond exceptional. I loved each and every one of them! Raquel treated me like I was a queen! Everyone treated me like I was royalty! I would never stay anywhere else in New York City and I am a former New Yorker! I cannot wait to return"

"As a birthday treat, I decided to book a room at the Park Terrance Hotel and had a phenomenal stay! The staff at the front desk, Yovanni, Arlette, and Urvi, went above and beyond to ensure my stay was exceptional. Every team member was incredibly accommodating, from the warm welcome at check-in to the attentive service throughout my stay. The level of professionalism and friendliness made my visit truly memorable. The hotel facilities were pristine, the room was spacious and comfortable, and the ambiance was delightful. I also had a corner room with an excellent view of Bryant Park! I highly recommend this hotel to anyone seeking a fantastic stay with outstanding customer service!"

"Can't beat the location of this hotel. We had a nice stay here, only complaint is the rooms didn't have the small seating areas that seemed to be shown (my sister and both booked rooms and had the same experience). But, you're not in the room that much. The hotel is very clean. Drinks at the Terrazzo Lounge are literally twice as much as any place nearby so unless you're desperate not to leave for a drink, I'd avoid it. Spiked hot chocolate and a CAN of coke (not even fountain soda) was $35 - the hot chocolate had one carefully measured shot of Baileys in it. Please, I know it's NYC, but that is nonsense."