7-Eleven,

66 Centennial Dr, Long Branch, NJ 07740, United States

"Terrible customer service from the males who work in the store. Also if you’re looking to use 7 rewards to get the deal for a cheaper large coffee this location isn’t able to offer that. You come in here in the morning and there’s like 5 coffees made that are at the bottom of their container so the coffee is not fresh and the selection could be good, but it’s also terrible. If you have another 7-11 near you go give them your business and not this one."

"Service is terrible. Owner gave me a nasty look when I asked him a simple question!!"

"Worst service I have ever experienced at a 711! This last August, I purchased a beach umbrella for $40. After walking far on the beach to my family the umbrella was broken. I decided I’ll go exchange it when it was time to leave because of the long walk. I went to exchange it with my dad and the manager (Mohammed) yelled at us stating he would not change it. I didn’t have the receipt but asked him to check the card I used to buy it. He refused and stated I should’ve came back earlier not at the end of the day after the sun is down. Then he told me to return tomorrow when I live over an hour away??? My dad tried to explain that we were far and I wasn’t asking for a refund, I just wanted a different umbrella. He got very loud and rude to us in front of all the customers. People were staring and shocked at his behavior. I asked for the general managers number and he refused to give it to me. It was very embarrassing to be treated like that. I’ve never experienced such a rude manager with absolutely ZERO customer service skills and ZERO conflict resolution skills. & from what I’m reading with the other reviews, the management has been an issue for a while. Which is sad because this is such a great family location! I ended up putting the umbrella on the counter, grabbed a new one and wished him a good day. No way I was leaving there with $40 down the drain and a broken umbrella. Smh worst experience ever!!!"

"12 minutes ago NEW Don't patronize this operation! The owner is a thief, he stole $450 from my dad as part of his cash app scam. They are dishonest people and should be banned. Stay away from his location!"

"Stay away from this store! The operation is run terribly and the owner is stealing money from his customers through a cash app scheme. He is a criminal!"