Walgreens

"The Pharmacy Staff is rude and don't care if they have your prescriptions or not. The guy pharmacist told me he "ordered" my prescription and I asked when it would be in and he said " It could take months, so you better go shop around". What???? This is Walgreens!!!! The famous Walgreens pharmacy!!!! The guy who founded this company way back when was kind and completely customer service oriented, the pharmacy people at Boonton Walgreens should be ashamed of their behavior. Even the female is rude!!! And I'm a nice person that doesn't yell or make a fuss! They need to get a whole new staff in the pharmacy here!!! And need to order peoples prescriptions so thier customers have what thier dr. prescribes them. Not everyone has a car and can go " shop around". That is lousy for a pharmacist to tell a customer. They are Walgreens, they can get pharmaceuticals if a dr. orders them."

"Attrocious customer service. Ever since moving to boonton and using this pharmacy I have had nothing but problems filling my daily prescription. Every time I run low I use the app to initiate a refill. Every time I have difficulty filling this script and I'm repeatedly told to call my doctor. That is YOUR job. I already went to my appointment and the doctor has 90 days worth of scripts authorized. Due to insurance only 30 days can be filled at a time. But I can never seem to get the other 60 day worth. Calling doctors and getting approvals is NOT my job. I'm paying you for a service, that service is to have my medication filed every month on time. If there are issues filling my script, call me and inform me! Despite being out of pills, pharmacy staff refused a partial refill for my mental health medication! Get better employees who want to do THEIR job! Could the female tech behind the counter could be any less friendly? When I mispronounced the name of the script I needed filled, she sure did give me the proper pronunciation along with a snarky, rude, "I'm better than you because I can pronounce this correctly" attitude while saying it."

"The male pharmacist is very nice and explains everything and answers all of my questions. The other staff aren’t the most friendly but I get what I need and leave. The products within the store are scarce but I don’t shop there so it doesn’t bother me."

"Absolute worst Walgreens . Extremely rude staff. Non-helpful, miserable people working here. Seems like they don’t know and they don’t care about what is going on in there or how they treat people. I sat in the drive thru for 20 minutes and rang the bell 4 times. I ended up having the bring my one year old inside who was sleeping in the car, for a pharmacy pickup. The staff denied hearing my call or seeing me in the drive thru. Instead they insisted their drive thru was broken even though the pharmacist was eating a breadstick while trying to flag him down through the drive thru window. I told them they should put up a sign up if the drive thru isn’t working. Neither of them put up a sign. Neither of them cared at all. The only reason why I went there is because my doctor didn’t transfer my prescription in time for my refill. I hope this place shuts down."

"If you could give zero stars I would. The pharmacy is horribly run! Never have Rx’s done by promised time, leave customers on hold forever (if they pick up), and don’t find it important to let their customers know when they do not have the prescribed medication needed. Karina the pharmacy technician should not be in the healthcare field; she has been dishonest on multiple occasions and lacks the empathy and ethics needed to care for others. Go down the street to Walmart and be treated kindly, I would clean house in the pharmacy department if I owned the place."