CVS

"Preakness cvs Wayne was not able to fill a prescription right away and said to follow up the next day. I called the next morning for this urgent medication and the pharmacist said it hasn’t arrIved yet as they did not carry this on site. They had ordered it to be delivered. I went to the store in person in the afternoon and they still didn’t have the medicine. Meanwhile I was feeling sicker. I asked when can I get my medicine, they stated perhaps the next day. Their hands were tied. I asked “where is the medication coming from, Georgia?” They said “no, it’s coming from cvs pequannock “ I said loudly “ you withheld my necessary medication that was in a location ONE TOWN OVER?!?!” I could’ve picked it up myself!!!! CVS Preakness CHOSE to delay my care. I drove to pequannock and picked up the medication myself, and complained to the pharmacist there as well as writing in to customer service to complain. NO ONE ADDRESSED MY COMPLAINT. I never heard back from any cvs representative. This was terrible customer service. TERRIBLE."

"Andrew was courteous and most helpful when the self checkout was ringing the incorrect pricing. He quickly fixed the issue without making me wait, even though he was working elsewhere in the store."

"update store hours please. both your website AND doors are providing false information as to what time the store is open and accessible... i arroved 8:38 because it says store opens at 8 and pharmacy at 9, so why were the doors still locked?"

"The store manager Giovanni is disrespectful. When he had to ring me up because the pharmacy couldn't he called me a b***h refused to ring me up until I went to get the pharmacist. He was completely unprofessional and doesn't deserve to be the manager with his complete lack of costumer service skills"

"Cvs at Preakness Shopping Center needs attention from its management, it needs help and improvements. Outdated compared to other Cvs stores It’s essentially carrying what you would expect from a CVS. The store itself is fine, a bit run down and doesn’t appear to be properly managed. Cashier is overwhelmed. Photo center had issues and appeared to be left as is until I mentioned my order. I spent too much time here today."