Banfield Pet Hospital

"They helped my Lily she's my little polar bear."

"Banfield made a miracle for us, especially for Pet Travel / USDA Health Certificate. Let me start off that all the staff and one of the partner Vets, Doctor Anna Bernstein are super compassionate and are very eager to help. Even better, their prices are spot on and have no overcharges needed nor would they want to give unnecessary service unlike other Vets these days. Long story short, our appointment for another Vet for pet travel did not work out due to disagreement with layover rules. This vet was even trying to charge us more than a $1000 for services that they wanted to do plus extra charge for "expediting" in 10 days. Mind you, majority of EU countries require certificate WITHIN 10 days. We have called the layover country and even the airport terminal's Agricultural Quarantine Inspection Agency. And after running out of a very short window of time for USDA Health Certificate for our travel for our wedding to the Philippines, they were the ONLY Vet that was willing to take us across the entire New Jersey after the whole fiasco with a corporate Vet that we had an appointment. Mind you, USDA health certificates expire in 10 days and that's how short of a window you have for pet travel. She walked us through the process without jumping through any hoops unlike what other Vets were making it out into and even showed us requirements between Philippines, the layover in Korea and any layover rules right in the USDA website that Vets check before signing off. She was the only one that we found who was willing to create the electronic submission through USDA's VEHCS system (will make your submission much faster than mailing given that your destination country accepts electronic copy of the Heatlh Cert). I am forever grateful to Banfield Pet Hospital. We received the electronic copy of the the Health Certificate the next day signed by her and electronically stamped by USDA which was 1 business day away from our flight and we can spend our weekend before our flight and wedding with a lot less stress."

"They are thief! I had a visit today for my kitten. The vet visited him and he prescribed 2 medication. When I got home I noticed I had the same medications at home which I used previously to my other cat. I called them right after, so about 20 min after his visit and I asked if I can return them (since all medications are very expensive) back, they said for the policy we cannot accept them after leave the hospital. Beside that I checked online and the same medications are very cheaper than those. So if they prescribe you a medications please check online first cause you will find it cheaper price!"

"This Banfield location has the most sweet and compassionate staff. I believe her name was Melissa or Maria…she went above and beyond help me get information and contact customer service, in order to rectify another situation that happened at a different Banfield hospital. She truly is the sweetest person I have spoke to at Banfield!"

"Last week I brought my 17 year old poodle here to have put to sleep due to declining health. The staff was very caring and understanding! They helped her to make her transition as smooth as possible!"