Rose Palace

"I came in last minute before Christmas 2023 to order flowers for a funeral. It was a specific request and the ladies on site pulled it off considering the holiday weekend. Thank you again."

"Yes, instead of ordering from the larger company that apparently uses this small business as a third party, I figured I'd give the local business the order. First, they don't notify you that the order was delivered., I had to call them. Then I could have gotten free shipping from the larger company but instead paid $10 to deliver in the company's own town. But the worst thing is they delivered a different planter from what I ordered, similar but I would never have ordered this one. And I remember seeing a box to check if substitutions were ok and I didn't check it. Obviously won't be ordering from them again"

"I didn’t want to go through 800Flowers I wanted to give a local business a shot and BRENDA!!! Was great and sweet and super helpful when I called asking for flower arrangement advice for my daughter who was turning 21. I asked if they could be delivered before 7 pm and she received them a few hrs after I placed the order. Her customer service was more than expected. She even called back to ensure my request after I placed the order online. My experience was great and although I do not send flowers often I will call Rose Palace in the future if I need to order another arrangement. I just hope that everyone is as helpful in this company as Brenda was. Thanks so much the flowers are STILL beautiful after 5 days and my daughter loves them. Thanks so much for a great experience."

"We ordered flowers from “Rose Palace” through Avasflowers.net and they had the nerve to send us the smallest tulips. Then when I asked why the picture on the website doesn’t match the flowers they said they don’t usually match. I’ve bought flowers online and they come pretty damn close. The staff was very nice but I think the owner was an Asian woman, who could not care less with a customer who was unhappy with her flowers. Then the owner proceeded to tell me the flowers will get bigger once the bloom. These small pink tulips aren’t getting any bigger. We had also asked for a bow to be added on the vase but that wasn’t there either. Also it’s 2022, please get some modern vases. I would not recommend this shop to anyone! The pink flowers are what they sent for $67 then on top of the shipping and taxes the total was over $100, the yellow are the one I bought from Traders Joes for $12. This is an expectation vs reality situation."

"Zero should be an option! Find anyone else! I had ordered a basket from For You Flowers, who outsourced it to this vendor. When my husband brought it home I was extremely disappointed. The basket on the website showed dry salami, bruschetta chips, upscale crackers, higher quality mustard, almond biscottis and some other nicer items. What he brought home was Heinz yellow mustard, Smithfield kielbasa, chessman cookies, Smuckers jelly, nothing that was in the picture or even close to it. I requested a refund or a replacement basket that was comparable to the picture from For You Flowers which they refunded me. If I had seen the basket I received in the picture, I would have never ordered it. I have used your service a few times before, I never expected this. Honestly it looked like they went to Shop Rite and just chose anything. This vendor then proceed to call me 3 times in the matter of 3 hours during work to get the basket back. I returned the call when I was home from work. The woman was extremely rude and stated they wanted the product back. I told her it was at my home but I was leaving. I provided her with my address and placed it on my porch. They never showed to get the basket. That did not stop them from calling my husband 2 more times after I spoke to the lady. Additionally, she also argued with me about the contents of the basket. Stating it was exactly what I ordered. I explained the differences between what was on the website and what was included. She was very coarse saying this is what is listed by For You Flowers to place in the basket. I could not believe she was arguing with me. Horrible experience... stay away!!!"