Pet Haven Animal Hospital 290 McDonald Avenue, Brooklyn, New York 11218,

"Front desk receptionist CARMELLa is not only a liar, but rude, absolutely rude and miserable I would never bring my pet here again. The vet is condescending which I saw a few others mentioned before taking my pet I should have went with my guy. If I could give negative stars I would. Find another vet this is not the one to visit."

"I have been taking my pets to pet haven for many years, always received great care. Took my mothers cat Lucy that was matted so badly poor thing had what looked like 2 long dreadlocks on her back. I was told by groomers and another vet,the cat will need to be sedated and will cost around 800$/1000$ well, no sedation needed, the doc used 1 hand and in 1 fell swoop he got the dreadlocks off without a peep from the cat! I was amazed. He checked her out, got shots updated and left w/a happy cat and a bill under 200$!!! Under!! This is why I will always go to Pet Haven for all my pets. He has the time and experience that makes ya know walking in, you are in the right place getting the best care for your furry family members!!"

"I seriously doubt that some of the 'positive reviews' are actually from real customers. Their assistant can't produce a correct copy of supporting document without numerous revisions because of careless mistakes. They never replied emails and nobody answers the phone at 9am. The doctor is never there and he's always on vacation. Needless to say, we will never go back there."

"This is our first wonderful experience at a vet clinic since moving to Brooklyn from the city a year ago. Every person at Pet Haven from the front desk, the vet technicians and Dr. Menasch helped put my mind at ease that our dog, Lady, was getting the help she needed. Dr. Menasch was asking great questions to understand what was going on with her while the vet technicians cleaned her up. He gave me a clear idea of the treatment plan, the cost, and answered any questions I had before proceeding. Everyone was kind and very attentive to our dog. We were sent home with antibiotics on Friday that really did the trick. Cannot thank Dr. Menasch and the team enough!"