Bergenfield Animal Clinic

"The nurse who gave my kitten’s shot was very unconcerned. Did not bother to give me any updates about her health or progress. I had to ask for follow up instructions and weight progress. I understand it is just a vaccination appointment but absolutely no care was given about my kitten. Also, it is a small thing but they usually give treats to distracts pets when getting a shot, did not even bother to do that. If they want to leave exactly at 5, they should not schedule appointments at 4:45 and rush us out the door like that. Only giving 3 stars because the first nurse who saw us at the previous visit was nicer."

"The practice became horrible after Dr. Kean-Chong took over for the previous owner, Dr. Appelstein. She never developed a friendly relationship with neither my pet nor me. It appeared to me that her "bed side manner" was fake. I'm no longer going there, but when I did, every time I brought my pet in, Dr. Kean-Chong would say, "we never met, glad to meet you". What??? I've been going there for over 6 years. Also, Dr. Kean-Chong performed surgery on my pet and after that my pet's health slowly declined over time. He was never the same afterwards. Later, my pet had an emergency situtation and when I called the staff and informed them that my pet needed their immediate help, they said that they were closing and I should find another vet to help out. That same day, I had to euthanize my pet. I called them to tell them and they blamed me for the condition that lead to its death. I would like to say that there was never a follow up or a note saying that they were sorry to hear about my pet despite the number of years my pet was a patient."

"I have been taking my pets to Animal Hospital for quite some time. Caring, Loving and Friendly atmosphere towards my dog's. The encouraged me to find another Boston Terrier."

"I have a dog and a cat I always find them compassionate and truly caring about your pet I highly recommend"