Sleepy Hollow Medical Group

"My wife has been going here for YEARS. She loves and trusts the Doctors above and beyond any others. Unfortunately, because of the staff (medical assistants who want to play doctor mostly) and their lack of professionalism , failure. to call back or follow up or make appointments or just be helpful, she is forced to find someplace else. The doctors will be missed, the staff, absolutely NOT. Stay away from here if you don’t like getting aggravated, if you don’t like not being able to get in touch with anyone when you need them, be it making an appointment, getting test results, asking a question, then DON’TGO HERE. We’ll miss Dr. Mendelowitz and Dr. D , but it’s just not worth being disrespected for."

"Excellent doctors. I've used them through multiple pregnancies. HOWEVER with excellent doctors we need excellent staff to support them. Whenever I was had an issue when pregnant it would take a nurse end of day and sometimes never to get a call back. Once I finally received a call back but I had already taken myself to the ER. I get blood work and can't even get a call back with the results. The results can tell me if I can no longer have children. Pretty important right? Well not to them. I waited and waited. No call back. Now it's Fri and I'll have to wait until Monday. Sad to say after having two children I'll be leaving the practice. I promise you. This is not the only bad encounter with staff. Another the nurse told me I was being dramatic and I need to stop using Google to research things. Ends up I was right. I had a major health issue during my pregnancy that could have caused stillbirth. Pretty important right? No woman deserves her concerns to be discounted. There have been many instances dealing with staff. I've made formal complaints. Especially the one time the nurse ripped a hole in her glove so she could feel my vein. So are gloves worn only to protect the nurses? I only stayed for the doctors but now it's enough. Good luck ladies."