SERVPRO of North Morris County

"Leon from ServPro came to rip up the laminate flooring after our basement flooded. He specifically noted how little damage we had and how it wasnt too much work for him to do. There was no damaged furniture to remove and he was in and out in a few hours. He left some fans and came back to pick them up a few days later. At that time, I asked him what the bill would be. I was trying to determine how much of my insurance payment would be left for renovations after his fee. He couldnt give me an exact number, but was confident that it would be under $2k. He again noted how little work he needed to do. An entire month passes, and my insurance company still hasnt received the bill from ServPro. And wont pay me until they get the invoice. We call Leon multiple times in 2 weeks and never get a response. Our insurance adjuster suggests that she call ServPro to get a resolution. Within a few hours someone calls me from ServPro. They have NO clue about my job. Dont know my name, my address or the work done for me. But they will look into it. A few days later I get a bill for $3,800. Double the price Leon gave me. And basically tell us to pay it and that Leon doesnt do the billing. Stay clear of these guys - classic scam."

"Leon and Servpro did a fantastic job cleaning up my basement fast. Extremely reliable and I would definitely recommend Servpro to anyone who had damage in their apartment. Ask for Leon! He's a great person."

"Mopping up after a faulty second-floor water pipe flooded the first-floor kitchen and basement is not easy. However, we can't thank Servpro of North Morris County enough for turning a terrible situation into a quick recovery. Leon and his remediation team of Roy and Emilio were responsive, professional, empathetic, friendly, and so very good at their jobs. They removed and/or dried out soaked walls, insulation, cabinets, ceilings, and floors quickly and neatly. Leon explained everything he was going to do before embarking on the job and estimated how long it would take to remediate the damage. A true bright spot in an otherwise terrible ordeal. They left the house spotless. True professionals that you appreciate more than ever when things go wrong. Thank you again!"

"I would highly recommend SERVPRO of North Morris County! They returned my call in a timely manner, and had someone out to access the situation within 24 hours. In addition, they were able to handle their part of the claim with my insurance company. The team that came to the house did their job thoroughly and efficiently."

"Sadly I've needed their services a few times, due to a lawn sprinkler getting hit inadvertently, causing the water to spray INTO the house. The water worked its way down the basement wall and into our finished basement. Servpro of North Morris County responded quickly and was at our house that day! Due to their quick response and variety of equipment (blowers, dehumidifiers, etc.) everything dried completely and we didn't have to replace the sheet rock or the carpeting. Joe and Leon are awesome! I would highly recommend them :) PS - I've also had my carpets and furniture cleaned...worth the money!"