H&R Block

"I had a 2:00 appointment. I showed up at 1:50. When I walked in the office there was no one to greet me. After 10 minutes I looked around the office if anyone was there. I saw someone who was busy playing a game on his phone. I told him I have an appointment at 2 and just looks at me. I sat there for almost an hour and finally left after not getting service. I will be going back to my account."

"I met with tax pro and submitted all documents 10 days before deadline. They never filed my return or returned emails."

"It doesn't even worth a start this place. The entire H&R business must close today. Terrible experience using Malika Shaw and Claudia Williams. I filed my tax early to be meet the deadline they messed it up and no one takes responsibility. Funny thing I even paid for H&R block peace of mind joke. Please someone help me here. I have called several time and it has been useless. YOU CALL ME IF YOU GOING TO REPLY CALL US. You have all my info"

"Deserves zero stars. Patricia at the front desk is a disgusting human being. The office is dirty, sloppy and they do not care about what they're doing. It's beyond evident. DO NOT GO HERE, I'm serious they will just screw up your taxes after you pay them and then tell you its your fault and that you're the one that needs to fix it. Remind me again why am I paying you? Worst service I've ever experienced using H&R Block in 15 years."

"Robert took time to explain every step of the filing process to me, he went above and beyond. I was very impressed and thankful to him. I surely will be back and also recommend people I know. You were amazing Robert keep up the good work."