New York Sports Club,

2527 Broadway, New York, NY 10025, United States

"I wish the cleanliness leveled with the customer service. A very welcome environment of workers and gym atmosphere, but then you get welcomed by mold, scum, and bugs in the showers. I was shocked to see that cleaners mop and clean the literal walls of the gym, but not the showers where it is most needed?! BIG yikes."

"This was my go to place. Great convenient, common sense layout. Lockers where you bring your own lock, available plastic bags for your drenched clothes and classic cardio machines that actually performed. Now they remodeled and renovated the place. It’s trash. They split up the weights into two separate floors. They have these new lockers where you don’t need a lock because its built in with a code that you create…so don’t expect many available lockers even if the gym is empty. I started going to another NYSC near by that hasn’t been renovated/remodeled and to no surprise I see familiar faces from this location."

"Overcrowded, showers are mostly busted and filthy, over 75% of the lockers are always locked even in the rare occasion it’s not crowded. I join this gym during their remodeling in 2021, they didn’t honor the “locked in” rate either and now I’m paying the same as the new members. They keep closing locations so the existing locations are always busy with the exception of Chelsea. East 45th street is falling apart and the pool is shared with another business so you can only use it certain hours."

"My friend money was stolen from his locker at this gym and no one taken responsibility for it but was told by the manager that only the manager have a master key for the locks so he doesn't know how the money stolen but fastforward to couple days after we saw a worker going the lockers with the masterkey searching most locker of client who in the gym workingout at the time very bad experience and i would never recommend this gym because of our experience there of our money being stolen and seeing a working going through the lockers with the masterkey who isn't the manager have proven how the money was stolen from the locker."

"On visiting New york i joined this club only to have my money stolen from my locker on the first day. Not a great experience. Be careful not to take any valuables there.i saw the owner's response to my post. The fact is this gym is not one where u take a lock. The locker is already provided with a combination of letters and numbers that you use to lock the locker. There is however a masterkey that the manager/ workers have that can override the combination. To my dismay only moments i saw a worker going through several lockers using said master key whilst i was in the locker room. My understanding was that the only time the master key is used is when a request is made. The fact that he was going through SEVERAL lockets suggests otherwise."