CVS 4 Schalks Crossing Road, Plainsboro Township, NJ 08536

"I understand there’s a shortage of pharmacists, which is a very real and horrible problem, but that does not excuse the service provided at this CVS. Extensive wait times, minimal explanation for medication unavailability and staff that genuinely seem burnt out and often unwilling to help. This should not be the standard for providing medication to those that use this pharmacy. This is not a reflection of the pharmacist who was called up to assist me today."

"We are temporarily living in DE and my Rx cannot be prescribed in this state. My spouse picked up my Rx at this location which included the needles and syringes. They only gave him the needles and not the syringes. So now I cannot inject the medicine without the syringes. How can you fill an Rx that clearly states needles with syringes and only give me needles. It just doesn't make sense. Call the patient and ask them if they need the syringes as well. Now I'm stuck 150 miles away and cannot inject my medicine....What A Mess and no wonder they get such terrible reviews. You need a new Pharmacy Manager."

"UPDATE: Drive thru is permanently closed due to shortage of staff. Isnt it easier and safer to manage drive thru with people being sick? Inside is an insane line and of course ENTIRE pharmacy closes for extended period until 2 for their lunch. Drive thru IS NEVER open. No matter when you go. And everything takes forever no matter how easy."

"This CVS is my go-to spot for all my pharmacy and household needs. It's conveniently located right off Schalks Crossing Road, with ample parking available. I've always found the staff to be friendly and helpful, whether I'm dropping off a prescription, picking up some groceries, or just browsing the aisles. What I love: MinuteClinic: This location has a MinuteClinic inside, which is super handy for those minor illnesses or injuries that need immediate attention. I've used it a few times for things like strep throat and sinus infections, and the staff have always been professional and efficient. The only thing I did not experience satisfactory was the nurse in charge at minute clinic. She was rude and not helpful. This was Friday evening 6:30pm time."

"I called the pharmacy to provide them with my updated insurance as I was at work and needed a family member to pick up my Rx. However, when I called they said they cannot take it over the phone. I am not sure what good having the CVS app is if the information they provide on it is inaccurate. As it states, "Please bring your new insurance card to the pharmacy, or call to provide the info". I informed the pharmacy of this and they still could not take it over the phone. When you go on the app to email CVS and let them know, you can't even do that. It is grayed out. I was told you can send a screen shot of the insurance card to the family member but, that still makes them have to wait for the Rx. As the Rx is still in process and "not ready" until the new insurance card is given. Maybe if everyone was on the same page and the information was accurate the pharmacy would have less calls."