Westfield Animal Hospital

"Very neat clean organized very attentive and knowledgeable staff very sympathetic and empathetic staff very informative veterinarian All super caring towards the animals and their caretakers I would recommend this facility to anyone that is looking for veterinarian care in that area hands down The office area and lobby is full of tons of informative literature and pamphlets for you to take home and some very unique artwork strewn about the walls in a very tasteful and elegant way and the other picture is of my bogey our foster dog that on the second day we had him we were forced to take him to this veterinarian which is how we've come to learn of them and we will be taking any animal from this point forward to this facility as opposed to going to our veterinarian of 12 years because the treatment we received there and the care we received their far exceeded anything that we have utilized to this point and our foster dog boogie was met with open arms like he was a rockstar and was made to feel very comfortable and safe which made going to the vet that much more pleasurable"

"I cannot believe after being a long time loyal customer, treating five dogs, I could not get an appointment for a simple ear infection. I’ve called multiple times to be put on hold for 20 minutes to hear the same thing “We’re completely booked, give us a call back at 8am to see if there are any cancellations.” I finally got an appointment, but unfortunately, the day off, my son got into a car accident. I called to notify them and all they told me was to call back at 8am. My dogs ear infection worsened over time, and I had no choice but to look for a new vet. Any pet owner knows this is the last thing they’d want, since it is a costly and tedious process. It was a good thing I did find a new vet, because it turns out my dog Rio was misdiagnosed. He has an undescended testicle, and he now needs surgery. Emotional… stressed… disappointed, to say the least. I wish this review was positive because I was always pleased with Dr. DeSimone, and Dr. Yhle. Unfortunately, the unprofessionalism has forced me to move on to a new vet."

"Ugh the reviews are 100% accurate, they will put you on HOLD for 10-20mins minimum as soon as you call. It’s ridiculous. I have a pet emergency and can’t even talk to a person..I get “waiting” music. I can’t believe they still have this issue, after countless complaints for years. Speedy and effective communication is extremely important when it comes to choosing a vet place. Going to look elsewhere for attentive care and customer service, losing out on a consistent long term customer"

"If you have ferrets with Adrienal Disease bring them here. The Dr here was not only extremely kind but he was honest and affordable. I went to another DR in Parsippany at Companion Animal hospital and they wanted to charge me over $2000. The Dr here at Westfield only charged me $350 total. My ferret is now happy and healthy again thanks to Westfield Animal Hospital, and i can’t thank them enough"

"I absolutely love Westfield Animal Hospital, the doctors and staff are the most compassionate set of individuals when it comes to pets. I have two French bulldogs, while I love the breed, they're high maintenence & need to be treated with white gloves for pretty much everything. The staff at Westfield has always been super gentle with both dogs."