Bank of America (with Drive-thru services)

"Place is terrible. Never has $100 bills… crazy!"

"I'm only giving this bank 1 star because it won't allow me to give it no stars. I will NEVER do business with bank of America. My bank card (from a different bank) was eaten by their ATM Saturday night. I went into the branch this morning to retrieve it. I was told that they don't have access to their own ATM machine & that I need to contact my bank for a replacement. When I asked who could get into the machine they told me that it's an outside company and they have no control over when/if they come. I asked if they could contact them & I was told a flat no. I explained that I'm on vacation and need my bank card. I obviously received absolutely NO help. I'm going to try to contact a bank manager to see if they can help. If my problem is rectified, I'll amend this review. Until then, this bank is HORRIBLE!"

"Went today to get a document notarized. After standing around, not getting service, someone finally comes out of the office and we ask them. "Oh, you need an appointment." Makes sense, with covid and all. However, there is not a single other customer in the store. "Can I make an appointment now?" Oh, we're booked all day. Not a single other customer, and getting a document notarized takes 2 minutes. We've been BofA customers for decades. I guess I should be expecting terrible customer service at this point."

"We always get this lady that is extremely rude and unwelcoming. One time, we got there 5 minutes before they closed (couldn’t get out of work sooner) and had the worst experience ever. They were all eager to get out of there (apparently they don’t like being there either) they were hovering over the lady who was helping us talking about locking the door and giving us mean looks. I understand we were there late, they could’ve refused us service instead of acting like we were committing a crime by being there. The general tone, the attitude and the unpleasantness is outrageous. Thank god we decided to only bank with TD on the island."

"always very courteous & helpful fit over 25 years now..."