VCA Ho-Ho-Kus Animal Hospital

"Dr. Gannon has been wonderful with the care of my senior cat who is having some IBD issues. Alex and the front office staff have been great with communicating my questions to Dr. KG and getting back to me right away. I appreciate Dr. Gannon personally checking in to see how my cat has been feeling and answering my concerns and coming up with a care plan for her. It’s nice to deal with such compassionate caring people!"

"Dr. Gannon and the front desk staff are amazing! Thanks to Lauren, Gina and Dr. Gannon today. We adopted our third little guy and they were so kind, warm and patient! Dr. Gannon always listens to every single question and is so Loving to our little guys. I always leave feeling better and all of our dogs LOVE her. I don’t know what we would have done without her today! Thank you for all you do for us, Dr. Gannon! And Lauren thank you for getting us in. We are so thankful and grateful to have you here in town for our fur babies."

"Sadly after being a client for 3 years having nothing but positive experiences, I decided to switch after our last visit. It was just a sick visit, they quoted me at $1,700 for a minor illness. I refused most of the services they recommended and knocked it down to $225. Then I went to Allendale where they only charged me $192. The staff was also rude and had a noticeable change in attitude. So far, Allendale Veterinary Hospital has been great and I will be going to them from now on. UPDATE (Replying to their comment): You had your opportunity when I sent you TWO emails about this that went ignored. Funny how it only caught your attention now. This could have been handled privately but you missed your chance ;)"

"Zero stars is probably too generous. I had an appointment today for 8:40 am ( they actually emailed me to come early, which I did), and for over five hours, my dog was kept waiting in a cage with no update or notification on the delayed status of her procedure, which is badly needed. After five hours, I went to the “hospital” to check in, and still could not get an update. I quickly retrieved my dog, who was so thirsty and in such need to relieve herself. I was amazed by the complete apathy of the staff and their utter failure to notify me or at least reschedule. Very disgusted!! I am done with this place!"

"Sad day. After almost 30 years of bringing my family's dogs to what was Ho Ho Kus vet, now some big business animal hospital, finally had to leave. Loved going to Mark for many years and how well he and staff not only treated the dogs but us as well. I'm going to miss the Vets, they were great, but as a whole the place is an absolute wreck after they sold out. Was just told "sometime in November" for a yearly wellness exam. 8 weeks. Another local vet is seeing me tomorrow. Their hours are terrible. Close at 5pm? How do people that work take their animals to an apt? No longer allowing external ordering of prescriptions and charging much much more to fulfill themselves. Just a number of reasons I have to cut ties. Hopefully we have a decent experience at the new vet, but just bummed we have to leave one we've been going to for so long. Can't wait to get the automated response to leave a review lol. Shows you how much VCA really cares."