VCA Orange County Veterinary Hospital

"I’m very upset with one of there employees Amanda Goodwin . I recently had a couple of unfortunate events happen in my life and posted a photo trying to rehome my puppies and she went and copied the photo and wrote something in regards to my dogs are not disposable. Your right their not but at this time I can’t care for them so for her to say something like this is disgusting not knowing someone’s situation. She needs to be fired for doing something like that."

"An amazing vet with the most compassionate workers. They were so kind and empathetic when we had to put our dog to rest. They truly care about their patients."

"We have been using this Vet for almost a decade. Their prices have gotten excessive for the treatment being performed. Costs to treat your dog for annual checkups and cleanings are significantly higher than several years ago over 100% increase for cleaning and extraction. Thankfully there are other quality vet providers in the area that provide quality service for affordable rates."

"We absolutely loved the actual service and staff that rendered them. However, at our first visit the front desk spoke with us about their monthly care plan and sold it as full coverage. That paid for all your reg visits, shots and yearly meds. We recently moved out of state and on our last visit I informed them and asked the to have the service canceled. They said sure. And I kept getting billed the first time I thought it was just behind they bill me an additional 3 months. When I contacted them and asked I thought it would be an easy fix, right?! Wrong they said the monthly fee wasn't covering the services. And there was an balance due. That odd isn't it. I paid into a monthly plan that covered everything... What they actually do is bill you for the entire visit for which your monthly payment pays over time, not explained that way at all at the point of sale. Ok sure that has happened before. But usually when you cancel a service if there's a balance it's generally told to you at that point. Right wrong they will just bill you. When you complain they will just reply you signed the contract. Good luck with that."

"I am going to have to give some love to this place. It is right by my house, so I went with my little dog. I had to make the horrible decision to put him down due to his old age and suffering, and I was terrified about how things would go. I did not want him to suffer. I did not want the staff to be apathetic and too business. I have never put down an animal, so I Googled what to expect. The team here exceeded expectations. They quickly went through the needed procedure. I was able to pay before my baby went to sleep, they gave him to me all wrapped up before they gave the injection, and they allowed me to sit in a grieving room and say my last goodbye. He was sleeping within 30 seconds of the injection. The staff talked softly to me during the process and gave their condolences. They were super compassionate. I worked in a hospital, and I have seen practitioners show less grace to grieving humans than these people showed to me. I am grateful for the care they gave to my baby and me, and I felt like I could say goodbye with respect and dignity. Thank all of you. You were great."