SERVPRO of Old Bridge/Cranbury

"Our partially finished basement was flooded with ground water right before Christmas. Paul Koft, project manager, and his team were lifesavers ensuring a speedy cleanup during the busy holiday season and working seamlessly with our home insurer, Allstate. Paul was an absolute pleasure to work with. His responsiveness and dedication to solving our predicament was outstanding."

"After a very long plumbing issue getting resolved I was so upset to have to have floor ripped up and dryers going due to water damage. Mike made me feel very at ease by outlining the plan and everything he said happened exactly as he said. Gabriel and his crew were so incredibly neat and respectful of my home. I had just finished cleaning following the plumbing project and with a newborn baby in the house I was so worried about the dust etc. This crew was METICULOUS and aside from the actual floor being removed it looked like they were never even here. I have never seen anyone work so clean."

"Marcel Viera, project manager, and his team did a great job in restoring our home. The project was completed in a professional organized, efficient and courteous manner. Marcel's communication skills were exceptional and he always kept us informed. Thank You. Keep up the great work! Ceil & Rich"

"The team from Serv Pro were professional, on time, cleaned up everyday and did excellent quality of work. Marcel Viera was a pleasure to work with. He made a difficult situation very manageable and run smoothly. I would highly recommend Marcel and his team."

"Marcel Viera, the project manager, did an amazing job with renovating my home after a fire nearly destroyed it. I would promote him immediately if I worked for Servpro. His professionalism, responsiveness, and care for his work made him a pleasure to work with. The only reason I'm giving 4 stars is because Marcel was not the assigned project manager from the start of the renovations. Before Marcel took over the project, I would have given Servpro zero stars. I was in the process of firing Servpro and hiring a new contractor to finish the work before Marcel took over. The first 10-12 months of working with Servpro were terrible. I had just been released from the hospital after suffering severe burns from the house fire. The company was very responsive in getting the contract signed, but they were completely unreliable after the initial payments were made. Dealing with the trauma of losing my home, recovering from my injuries, and dealing with Servpro being unresponsive prompted me to seek out a different contractor. It was at that time Marcel came in and completely turned the project around. He accomplished more in a month than had been finished the entire year prior. Despite having a busy schedule with many projects, Marcel made time to respond to my messages. He clearly cares about his clients, and he did a great job of keeping me updated when tasks were completed or delayed due to unforeseen circumstances. If I knew Marcel would be my project manager, I would absolutely trust Servpro with any project in the future."