All Out Plumbing 625 Center Avenue, Chesilhurst, NJ 08089

"A year ago I called them out for a leak that was coming out the ceiling in my dining room from our master bathroom the guy that came out said it was coming from our handle cover cuz it was old and the water was getting under in and into the wall so he replaced it and the next day still leaking called and was told to give them a call back in 2 days to see if it’s still leaking so I did and they sent out the same guy he didn’t do anything comes in looks at it says well if it wasn’t that then idk what it is like and there’s nothing else we can do like I’m sorry I called you guys to come out and tell me where it’s coming from and to fix it I paid you for a service to fix the problem and you didn’t when I called them back to let them know the guy had no idea what he is doing and I need someone else to come out and take a look I was giving an attitude they have no idea what they are doing or they hire people that have no clue don’t waste your money."

"I had a hotwater heater installed in 2019. The hotwater heater kept going out when first installed - had to come out several times to light. The hotwater heater died March 2023. My s/o was advised the hotwater heater was not under warranty. I was out of state and did not have my paperwork available. When i returned to NJ I pulled my paperwork to discover there should b a 6 - year warranty. I contacted Bradford with model/serial number to discover the reason it wasnt under warranty was bc All Out Plumbing submitted a warranty claim for the 2019 install giving them a replacement hotwater heater at no cost to install. All Out Plumbing charged me for that hotwater heater. I have attempted to get my money back for the hotwater heater that was free for them to ignore me. I wonder how many customers they did this to? I will never, again use them due to their mistrust and no attempt to rectify the situation - just ignored me, which to me confirms guilt that this was purposely done - especially telling us a 6 -year warranty hotwater heater nstalked 2019 wasn't under warranty at the time of 2023 install."

"They had done some work for us when we added a shower in our basement. They had to return to address a couple of seemingly minor issues that were not up to code. They didn't provide an estimate. I should have asked for one, but because they were minor issues (main need was adding an ejector pump alarm) I wasn't expecting anything outrageous. They didn't show on the day/time scheduled and told us hours after that they got held up. Things like that happen but earlier notification would have helped. Someone showed up the next day and did work that we did not ask for. We pointed that out, and he corrected and then worked on what we needed. He asked us first "did you get an estimate?" and then the final price looked inflated. There was no breakdown of labor vs parts, so we questioned, and their quoted price for the alarm unit was a more than 100% markup. We were given a "need to make a profit" and "that's what it costs us" answer. We did pay because overall it didn't break the bank, but it was suspicious. I have a feeling that the cost was inflated to cover the labor for doing the incorrect work when they first showed up. When we questioned the owner/scheduler via text, we were ignored. I guess they got their money, so that's all that matters. Would not use again as they are sketchy on communication and cost."

"These guys came out to unclog main sewer line when we purchased our home. They ended up replacing the main sewer pipe and had to dig up our property and fix the drain. They said there was roots growing through the pipes. Two years later we have another clog with main sewer pipe. They came out and unclogged, we were not present as we were at work. They charged us $650 because they had said they used a camera and found a small root growing through the pipe that they just replaced two years prior, but then said they didn't replace that small section of the pipe only the other part. I had to ask for an itemized invoice because they said what we owed over text messaging. No estimate or anything. No authorization of them to you a camera either. I had to text them to get my invoice and they said they would send but I never got until I had to message them several times with no response. I asked for the camera images for documentation. The man told me that they didn't take any images but charged us $200 for them for something we didn't authorize. They did unclog our drain but the fact that they charged us for using a camera which we didn't even know was necessary was ridiculous. I reached out and voiced my concerns and he didn't have much to say nor did he refund us. He said he would come back out on Friday to get me a short video. Why would I want a video now, as if he was trying to get away with charging us the first time for something he may not even of done. I don't know if a camera was even used since they didn't take images or if it was even necessary. He still didn't reply or refund us. Its very unprofessional esp when your charging someone for something expensive already. An estimate should of been provided along with images. I would not recommended them but that was my experience. I don't think it was fair at all."

"Very satisfied with the job All Put Plumbers for my mother. They were professional and prompt. Great pricing ! Respectful. Took COVID-19 precautions. Wore masks at all times. They replaced leaky copper plumbing with the black PVC shown here. I swear the plumbing in the house works better than ever now. Highly recommend!"