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Maltese Pool and Spa
107 New Jersey 17 South, Brooklyn, Wood-Ridge, New Jersey 07075
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About the Maltese Pool and Spa
Maltese Pool and Spa is a premier institution located at 107 New Jersey 17 South in Wood-Ridge, New Jersey, United States. As a general contractor and store, they specialize in providing top-quality pool and spa services to customers in the area. From pool installations and maintenance to spa repairs and accessories, Maltese Pool and Spa offers a wide range of services to meet all of your aquatic needs. With their expert team of professionals and dedication to customer satisfaction, you can trust Maltese Pool and Spa to deliver exceptional results every time. Visit their store today to explore their selection of products and services for your pool and spa needs.
Photos of Maltese Pool and Spa
107 NJ-17 S, Wood-Ridge, NJ 07075, United States
Opening hours of Maltese Pool and Spa
Monday:
09:00 - 17:00
Tuesday:
09:00 - 17:00
Wednesday:
09:00 - 17:00
Thursday:
09:00 - 18:00
Friday:
09:00 - 17:00
Saturday:
09:00 - 17:00
Sunday:
Closed
Reviews of Maltese Pool and Spa
"We had Maltese install our pool 25 years ago and have been using them to open and close it as well on and off over the years. This year, they broke the fence to our deck, left our shed wide open, and didn’t even complete the job leaving parts all over the place. We never had a problem before but this time was horrendous. When we finally got a hold of someone over there they fought us that the damage was not caused by them and we offered photos and they had the audacity to say they wanted VIDEO PROOF of their guys causing the damage. A customer for 25 years and even referred our neighbor to them for their pool and you’re going to question us and imply we are lying? Absolutely the worst customer service I have seen. Stay away it’s not worth the headache."
"Run far far away! They are so incredibly rude and unprofessional! Installed our liner wrong and it tore causing damage to mine and my neighbors yard. Took them SEVERAL phone calls and 2 months to get them back to fix what was THEIR MISTAKE. Family run business where every single person is nasty and rude, so trashy! They kept blowing us off to the point where I disputed my charges and won! Maintenance workers are sloppy and slow- they spent the day sitting in their van in front of my house and were smoking cigarettes on my porch! The worker didn't want to get wet when coming to fix the hole they created due to improper installation. Never again with this classless, scummy run "business"!!"
"Great experience from start to finish. Did the best they could with manufacturers delays and people not wanting to work. The end result is perfect. Great job"
"We contracted Maltese to resurface our concrete pool in 2019. We thought they did a good job until we had another company open our pool 2 weeks ago (note, we tried to call Maltese to open our pool but they didn't respond to 3 calls. I wonder if they were avoiding us). When the new company came out to open, they found several issues. When Maltese resurfaced the pool, they plastered over the pool lights, all 6 spa returns, and 2 pool returns. The lights aren't working working now, but we can't open them and fix because they're plastered in. All of the returns are now plastered in too, so they can't be removed to close the pool property. They also plastered in a metal plug when they closed last year that can't be removed, and has a metal piece dangerously sticking out that might harm one of my kids. We've called half a dozen times, emailed, and sent a certified letter and received no response. I'll be contacting a lawyer to ensure Maltese fixes or pays to fix the issues they caused."
"WORST customer service ever!!! DO NOT do business with them, you will regret it!!! We bought our pool in November, it's almost June and they STILL had no idea when it will be installed. They make zero effort to communicate to the customer! We called to see when things can be scheduled, but nobody there returns a phone call or even cares to keep you informed. Forget about professionalism, it's common courtesy! We had to start calling twice a day, and visiting in person until the owner FINALLY got back to us. For some reason, everything goes through him & his employees can't answer anything. Anyway he said two people were in front of us, and they will "contact us" in the next two weeks for scheduling. Okay cool thanks, just feels good to be kept in the loop. Well weeks go by... nothing. Started calling them again... nothing. Nobody there communicates anything. And when they finally do, they give you the run-around and treat YOU like the idiot! Finally got the owner on the phone, apparently now THREE people are ahead of us, and he's got no idea when he can install. Of course I was upset and let him know it. His response? "I'm older than you and I know what I'm doing." I am shocked how this guy does business! First of all, I'm 41 years old, and I run a business. He clearly lied to me about our "place in line" and avoids communication for some underlying reasons that should be seriously concerning to any mindful consumer. The best part of working with them was GETTING MY DEPOSIT BACK, and not risking my backyard be destroyed by their incompetence. Or never being able to get help from them for pool maintenance or warranty issues. These people don't care at all, and have no concept of customer service! STAY FAR AWAY FROM THIS BUSINESS!!! You will thank me later!"
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