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Geek Squad
2130 New Jersey 35, Holmdel, New Jersey, United States
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About the Geek Squad
Geek Squad is your go-to technology expert located at 2130 New Jersey 35, Holmdel, New Jersey, United States. Our Geek Squad Agents are ready to assist with any tech issues you may have, whether it's installing or repairing products in your home.
With Total Tech Support, our membership program, we provide support for all the tech in your home, regardless of where you purchased it. Our In-Home Advisor can visit your home to show you what's possible and create a customized plan for new tech or appliances.
We offer services such as phone repair, Apple repair, computer and tablet setup, TV mounting and repair, smart home installation, appliance repair, MP3 player setup, gaming console repair, camera and camcorder repair, and more. Our Agents are available 24/7, 365 days a year, ready to assist both online and in-store at Best Buy locations.
Geek Squad Protection ensures that your tech stays in top condition beyond the manufacturer's warranty. Schedule an in-store consultation with a Geek Squad Agent to discuss any questions or concerns you have about your product and discover new technology innovations. Trust Geek Squad to keep your tech running smoothly and efficiently.
Photos of Geek Squad
2130 NJ-35, Holmdel, NJ 07733, United States
Opening hours of Geek Squad
Monday:
10:00 - 21:00
Tuesday:
10:00 - 21:00
Wednesday:
10:00 - 21:00
Thursday:
10:00 - 21:00
Friday:
10:00 - 21:00
Saturday:
10:00 - 21:00
Sunday:
10:00 - 20:00
Reviews of Geek Squad
"NOT EQUIPT TO CARE FOR APPLE PRODUCTS! STAY AWAY! Apple support will allow you to visit Best Buy’s Geek squad to repair your apple devices. Unfortunately this was not the case. For starters, do not take the case off of your phone; let them struggle to take off the tough outterbox themselves. I made an appointment through apple support (still in warranty & insured) because my phone was not charging. Geek Squad Associate assumed physical damage because I came without a case and wanted to charge $100+ to repair. She also advised it would take 2-3 days for a new device because they have to send it out. I couldn’t understand why I was being charged for services that should be covered under warranty/apple care. Fast forward, I get in touch with the geek squad manager who said it would be $100 to repair the phone. I asked why and he responded by saying I would be charged as a result of physical damage especially because my screen is not working. I reminded the manager that I was there because my phone was not charging. I confirmed my screen works perfectly fine and even took my screen protector off to show him there weren’t any cracks present, and there wasn’t any physical damage. He then continued to say that it would take 2-3 weeks for a new phone because they need to diagnose it. Meanwhile, his associate told me 2-3 days. Very unorganized, diagnoses of the device are assumed and not properly or throughly investigated. I felt racially profiled and certainly felt like I was not being taken seriously. I’d love corporate to roll back the cameras and review this interaction. In less than 3 minutes at the register my phone was brought back to me and told I’d have to pay for repair. After such awful experience I drove downs the road to Verizon where I was ordered next day replacement, FOR FREE!"
"I wouldn't give you """2 Cents""" for Geek Squad! OR they're 3rd party unprofessionals that come to you're house and DO NOT KNOW HOW TO MOUNT A TV TO MY STAND THAT CONTINUES TO FALL!!! I WISH I CAN ATTACH PHOTOS I HAVE TO SHOW EVERYONE!! 8 VISITS TO MY HOUSE AND TV IS STILL NOT MOUNTED CORRECTLY !!!"
"Bought a new iPad and owned 2 previous iPads which I wanted to clean off so I could give them to family members. Was extremely helpful in telling me how to reload information. VERY HELPFUL!"
"Issue was resolved in a timely, respectful and professional manner."
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