City Plumbing & Drain Service

"Great customer service! They made sure everything was taken care of that we needed! We will definitely be contacting them again if we need to!"

"This company is the most professional I've ever seen. They were on time and worked in a timely manner. Not only did they get the work done but they went above and beyond to make sure I was happy with the results."

"They provided service for us when we were in a time crunch. They were professional and had reasonable prices. Definitely would recommend to anyone!"

"3.11.33. So I’m updating my review because the owner of this company threatened to report me to the city because I won’t take down my review. He said if I have a tenant in the basement (which I don’t - I live in the house), then he will tell the city of Newark. Don’t let these people come to your home. They will try and lie and report you to the city. If this guy defames my character, I will be suing him. Like I told him, I’m an attorney and I follow the law. I live in my home and no one lives in my UNFINISHED basement. So I don’t know if he think he can intimidate me but my review is valid and legitimate. 3.10.23. I hired this company on February 8, 2023 because I had a high water bill and the city said it was probably because I had a water leak. I was worried that I didn't replace the valve correctly in my upstairs bathroom so I called this company so a plumber can come look at my upstairs toilet. A plumber from this company checked the upstairs bathroom and said nothing was wrong. One month later and the bathroom is still leaking. Such a rip off. Don't call this plumbing company if you want your problem fixed."

"Not recommended. The technician broke the shutoff valve while fixing our bathroom sink. We had called about a small leak. The tech came to assess and said we needed a whole new faucet. We agreed and he installed a new one. While doing it, he broke the shutoff valve. He did not try to fix it; after charging us $450 for a new faucet, he simply just left. When we called the company again for support on replacement valve, they said they would need to charge for the replacement. Charge us for something their own technician broke. Great business model, old as time. Make something worse, and then charge customer to fix. I **think** the team leans on a task rabbit type of hiring. So luck of the draw on the technician. This is a guess, as when we first called the company to complain they said "we don't have record of sending anyone." We had to send a picture of the receipt from the tech as proof. Even after this, they did not take any responsibility for the poor work of the tech they sent."