Geek Squad

"Very intelligent, courteous, great social skills but, most of all, helpful and helped solve pr"

"I came to pick my laptop up today and saw two geek squad members working in their respective part of the store. One was busy with a customer while another came toward me; I told him that I needed to pick my laptop up, which should have taken no more than five minutes. He was extremely rude and told me "I'm off hours" three times while nonchalantly walking away to "do something". He barely let me speak, because he apparently couldn't be bothered and wasn't interested in working. It ended up taking an hour and this same parasite said "now I'm ready to help you" after complaining about coming in an hour early. The cherry on top was that he gave me my laptop completely uncharged, so I had further to wait for him to charge it and he barely could do that. Thus, I had little time to check if each feature worked properly on my laptop. This communicates to me a lack of a sense of service and a disregard for someone who paid Geek Squad respect and money. Don't reward these people; they clearly don't care and don't deserve a cent."

"In store or online highly recommend Geek Squad at Best Buy. I've taken my laptop in for analysis when it wouldn't boot so they couldn't connect remote. Geek Squad fixed the issue in a short time."

"They were extremely helpful, knowledgeable, patient, offered advice on purchasing an hp lap top without trying to get me to purchase more than I needed. It is rare to find such great people that actually enjoy what they do."