Salad House,

130 Broad St, Red Bank, NJ 07701, United States

"Terrible location. Salad House is my favorite salad place and the Toms River location is the best! This was my first time trying the Red Bank location and I was in shock on how bad it was. The chicken was completely hard and tasted nothing like the other locations I’ve had it at. The Bowl wasn’t even filled to the top and I paid for extra chicken and it sure was not extra chicken. Not to mention it was legit the worst customer service ever. The lady at the front was extremely rude for no reason at all. We asked for an extra dressing and she went crazy on us and basically threw it on the counter. I could not believe how bad this location is. NEVER AGAIN will I be going to this location. Food quality was terrible and Service was even worse."

"Ordered off UberEats; Chipotle Chx Spinach Wrap. Restaurant seemed to have good reviews so thought I would give it a try, extremely disappointed. The chicken was so dry it had the texture of jerky. Additionally, the rice was hard, and not soft. To be honest, it felt like I was eating a wrap full of ingredients that were just sitting around the whole day and they threw it all together into a wrap. A simple taste of the ingredients prior to serving would've avoided this disaster. Traveling for business and thankfully will not be eating here again."

"The Russian Roulette of salad! If you like surprises, this is the place for you. Call me Charlie Brown but I kept thinking they were going to get it right at least one of these times and yet they haven’t. Either the ingredients are wrong or they’re missing or they added something that you didn’t order or they gave you a completely different salad than what you ordered. I kid you not, they actually forgot the lettuce in one of my salads once. yes the lettuce. I’m wondering why they didn’t notice that the container was only quarter filled with those little five extra ingredients that come with your salad. Quality control is not their forte. Pros – they are very good at saying they’re sorry. They seem to have had a lot of practice. Cons- they are very bad at fulfilling an online order no matter how simple."

"As a dedicated patron of the Red Bank location, I want to express my unwavering appreciation for both the delectable cuisine and the consistently warm welcome extended by the front-of-house staff. Today, I feel compelled to share my experience after witnessing an unfortunate incident involving an unruly customer. This individual, irate over a perceived line-cutting, subjected your staff to verbal abuse that was both shocking and unwarranted. Despite the relentless provocation, I was astounded by the unwavering composure and professionalism displayed by both of your team members. They handled the situation with grace, doing everything in their power to de-escalate the tension. Unfortunately, the customer's behavior only grew more hostile. Being a small business owner myself, I empathize with the often one-sided nature of online reviews. I wanted to take a moment to laud the remarkable character and professionalism demonstrated by your staff under challenging circumstances. Their exemplary conduct serves as a shining example of your establishment's dedication to customer service and integrity. Red Bank Salad House truly excels not only in culinary excellence but also in the invaluable quality of its team. Kudos to you all for executing pure professionalism, even in the face of adversity. You're simply awesome!"

"Terrible! Poor customer service front ladies (Cynthia and other) were miserable and the cook doesn’t even know how to make a simple salad. wait don’t we come here to get a bowl of salad as a main dish? Paid almost $15 for this small size salad. Felt ripped off.. however the cauliflower bites were tasty. The one in Newark was so much better. Please hire people who are pleasant and competent."