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Rescue Plumbing & HVAC
2 John Street, Haledon, New Jersey, United States
About the Rescue Plumbing & HVAC
Rescue Plumbing & HVAC is a trusted general contractor and plumber located at 2 John Street, Haledon, New Jersey. With over 30 years of experience, we guarantee same-day service and installation or it's free! Our team of professionals is on standby for any plumbing emergency in Northern New Jersey. We pride ourselves on our rapid response times and friendly professionalism, setting us apart from other companies in town.
We understand that plumbing, HVAC, and sewer systems are essential for the livability of your home. That's why we offer top-quality services to ensure your home runs smoothly. Whether you need repairs, installations, or upgrades, our technicians are known for getting the job done right every time. We provide upfront pricing and full descriptions of services to avoid any surprises down the line.
Our 24-hour emergency plumbing, HVAC, and drain cleaning service ensures that you can count on us anytime, day or night. Our customers rave about our exceptional customer service, professionalism, and prompt service. From plumbing emergencies to AC repairs, we are here to help you with any issue you may face.
Rescue Plumbing & HVAC promises to correctly and quickly perform air conditioning repairs at an honest price for you. Trust us for all your plumbing and HVAC needs in New Jersey. Contact us today for reliable and professional service that you can count on.
Photos of Rescue Plumbing & HVAC
2 John St, Haledon, NJ 07508, United States
Reviews of Rescue Plumbing & HVAC
"Did not have a great experience with Rescue Plumbing & HVAC. After an initial diagnosis of the problem with my HVAC system, was told the motor fan needs to be replaced. Spent nearly $1500 for parts + labor. This did not resolve the issue. After another test, was told this is a control board problem and was quoted an additional $1500!! Went with another company for a second opinion. Turns out it was an issue with air flow and the problem was resolved for less than $700. The one star is only because the technician who came over was very responsive even around thanksgiving and spent considerable time trying to diagnose the issue. Happy to pay for the cost of labor here but at least expect a partial refund since the issue was unresolved. Have called to request a partial refund and Rescue plumbing & HVAC have been completely unresponsive."
"2nd update: review is now dropping to 1 star. The absolute disdain and corrupt nature for which this company has is unfathomable. So I put in a dispute based on what I feel was a rightful return, I was threatened with legal action, later promised some resolution and NOTHING was received. The tactics to completely mislead are apparent. I was also told that the techs recorded the installation, which makes no sense at all. If you're trained to perform a job in extreme conditions then why record without informing the consumer that it is occurring. Also, how do you tell me that I am bound by a contract when no copy was given to me? I sincerely hope karma bites this company. Absolutely awful. They didn't even remove all the old equipment from the attic after installing the new A/C. Update:: despite multiple attempts that warrant some type of return based on the totally lackluster procedures of Rescue, they wouldn't budge. Review is being dropped to 2 stars. Moving forward I will certainly not recommend. The job was completed to a decent amount of satisfaction. However certain factors of this job don't warrant a 5 star review at all. I was given an assurance that the job to install my new Central AC would take 2 days tops. It took 5 and that's considering 90% of the job was complete on Day 1. What was left was to install a larger base on the new Condenser Unit and reinstall my window. For this part of the job to take an additional 3 days is completely unacceptable, and to be told we weren't considered an emergency is unacceptable. To leave an open hole in the window and have the unit on a smaller base for a few days poses a serious safety hazard. The pricing was totally unreasonable. I was told after my old unit was inspected that payment plans were offered. The day the job was completed, I was told to pay in full and no special financing was offered. The tech was unresponsive at certain points, and only came under an emergency when the drain pipe of my new unit leaked on my ceiling. I also did not receive my bill or receipt until about 2 days after the job was completed. Nothing was itemized and despite the AC working very well, I sincerely feel I was ripped off. Not even a discount for the new unit when both Google and the company offered it. It was never brought to my attention. While Rescue may be satisfactory to most, I will very likely be taking my business elsewhere for future issues. The professionalism was subpar at best. Technicians were not punctual, at certain times they were completely unresponsive. Rescue needs to work on certain standards."
"Assisting with the concern , led to valuable suggestions and booking the appointment were kind and professional staff. The technician was punctual and knowledgeable. He suggested an alternative for the service requested.He also changed the plumbing pipe that was broken."
"He was well mannered, extremely confident, explained everything and knew what he was doing. It really was a pleasure to have been serviced by Romi. He also recommended options with purchasing a high efficiency heater since ours is quite old."
"This was our third try to get our air conditioners fixed. Guess that's the charm. Joe and Sully came when they said they would and were very personable. We needed to replace 2 units after 25 years. They had units at house next day and worked 2 days straight to get it going. Would highly recommend them and will only call them for the air and heat. Thank you guys!"
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