TD Bank

"Started calling around 12:30. They didn’t close until 2pm. Kept calling over and over and over again. Must’ve called like 100 times and still no one answered the phone."

"I went in with my co workers to exchange money. Based on the nature of our job we get paid with $1 and $5 bills. We need $100 bills so went in and the people at the counter were extremely rude to us. The lady named Leaksa/Lesha I couldn’t see it clearly because she used her hair to cover her name tag gave us an attitude, slamming door, and throwing stuff around. They took our IDs and took them to the back for 30 minutes, probably to make a copy or something, just because they don’t want to do their job. If counting a couple thousand dollars with a machine and get paid is too hard for you then don’t go to work. The lady named Danielle told me to get my co-worker to give her his ID again while she was helping me but literally that wasn’t my responsibility for their unprofessional work. When I asked if it’s related to my transaction and she said “please I’m just doing my job” then why didn’t she do it right the first time. I went out and got my co worker in anyway because these people are not worth my time. I will come again and hopefully don’t meet them again or else I have to switch bank. I walked in Wells Fargo the other day with my sister and they gave me a cup of water and were very welcoming me. Terrible TD Branch."

"Mon Oct 23, 2023. Between 4:20-4:40pm ET. Walked into a TD Bank location in 3002 English Creek Ave, Egg Harbor Township, NJ. I was greeted with an unfriendly look, I told them I wanted to changed $1 bills to $100 bill. Staff immediately showed us that she is not happy with this transaction, also made sure of that. Unprofessional customer service, she could have said no and we will go to another branch. But instead, accept the transaction, walk in and out of the office, banging on the doors, throwing keys to show us she’s annoyed. From the moment we walked in, all she said was how could she help, and “ok one moment”, started throwing stuff. Never actually a moment to explain why we could or couldnt make that transaction. VERY UN PROFESSIONAL, no clear communication. Also she didn’t forget to make me a center of the attention to the whole bank, made me feel like I was trying to do something illegal. Dont usually spend this much time to write a review on google, but this need to be addressed by the GM. That staff made me want to cash all my money out and close both personal and business accounts immediately. Extremely AWFUL experience."

"Went to this TD Bank to get several medallion signatures. Spoke to Nick, he handled this without any issues in a timely manner. Went to a different bank prior and spent hours there without getting the signatures. Highly recommend this TD Bank"