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KAY Jewelers
1201 Hooper Avenue, Toms River, New Jersey, United States
About the KAY Jewelers
KAY Jewelers is a renowned jewelry store located at 1201 Hooper Avenue in Toms River, New Jersey. Offering a wide selection of exquisite jewelry pieces, including engagement rings, necklaces, bracelets, and watches, KAY Jewelers is the go-to destination for those looking to add a touch of elegance to their ensemble. With a reputation for exceptional customer service and high-quality products, KAY Jewelers is also a trusted name in the world of finance, offering flexible payment options to help customers bring their dream jewelry pieces to life. Visit KAY Jewelers today and indulge in a shopping experience like no other.
Photos of KAY Jewelers
1201 Hooper Ave Ste. 1025 A, Toms River, NJ 08753, United States
Opening hours of KAY Jewelers
Monday:
10:00 - 21:00
Tuesday:
10:00 - 21:00
Wednesday:
10:00 - 21:00
Thursday:
10:00 - 21:00
Friday:
10:00 - 21:00
Saturday:
10:00 - 21:00
Sunday:
11:00 - 19:00
Reviews of KAY Jewelers
"The CSR were excellent, I went in too have them fix my necklace and before I knew it the girls were cleaning my watch and I purchased a new necklace . While my first necklace is being fixed. By the way my necklace and watch were purchased at Kay’s jewelry..I love Kay’s I definitely tell all my friends about the service."
"Melissa and Alice are the most professional people I have dealt with at Kay jewelers. Customer support was very rude to me and they made me go from mad to smiles inside the store. Wonderful employees you guys have here and lucky to have because customer support was 0 help. Helped me with the ring my fiancee wanted for so long"
"#kay #kayjewelers I was bait and switched by this company. Toms River, Ocean County Mall, manager Octavio Dejesus and his crew lied to me. As I was shopping for my wife and mother-in-laws christmas gifts, I stopped in their business. The sales girl, who while bumbling at counter told me she was new, also told me that as long as I was over $350 in sales that there would be no interest for 6 months. I received a text reminding me of my payment so i went to the store and paid my $50.00 to the same girl. Then I receive a statement saying i never paid my monthly bill. Call up the number on the bill, thinking I'm calling Kay since their logo is on the envelope. I get Genesis FS, who is the bank that backs the stores credit line. Well, 1 of 2. But apparently they don't offer promotions where as the other does. Wondered why I didn't see this advertised in there but was then being talked to by the sales girl, I have been a customer here for about 10 years and been getting promotions since my first purchase, my engagement ring. I then go to Kay because they've always helped me with all my other needs. Then the manager, Octavio, who couldn't be less helpful as he approached the whole situation like he was going into a fight. His animosity and overall reaction to my request for some help just seemed like he had this argument before. Like its common practice here. I couldn't be less disappointed in Kay Jewelers. I will never buy a thing from this company again."
"I went here Friday night to look for a gift for my bridesmaids. The sales associate found a heart necklace for $24.99 each on sale. All of a sudden the manager Lisa took over and said it was $45.99 at which I still thought was a good deal. Until I got home and read the receipt. She charged me an additional $19.99 x 7 for ESP which I was not told about. The necklace was actually $24.99 and I was never told about the ESP. I called corporate and I am waiting for a call back from the district manager because this was completely wrong and the $19.99 is optional and the necklace was only $24.99. I stopped back in the store today to ask her why she did that and she gave me 3 different answers and kept stumbling upon her words because she knew what she did was wrong. Offered nothing. No apologies. Just excuses. I am so appalled with the customer service and how I was completely ripped off. Don't ever shop at this store, especially this location because they will rip you off just to meet their quotas."
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