TD Bank

"They are always pleasant and helpful. Sometimes the lines are longer than I would like, but I do see how hard the associates work and I am ok waiting."

"The teller Clay is somewhat rude and standoffish. I asked for a 10$ roll of quarters he says he doesn’t have it in the bank. I said are you sure do you want to check again. He comes back with one. I said it’s obvious that you have coin orders, things coming in and out. Why do you say you didn’t have it. (No answer) Don’t tell people you don’t have it when you don’t know. He then says it was the last one in the bank. The amount of lying is speechless. I used to work You are able to check the amount in the coin locker. Why do you lie about the change. Why do you lie about saying this is the last rolled quarter 10$ in the bank. The people of this bank are entitled to their money in any form. It may be a small thing but that teller has to serious start taking his job seriously. First time there. The architect and interior is very nice, however I left feeling unimpressed that I had to really push for 10$ in quarters."

"Jon was extremely helpful, professional, personable, amd explained things very well, which I greatly appreciated in getting help with my first credit card."

"They use to be super fast here and provided great customer service but not anymore. The wait times have increased and the friendless of staff has disappeared. 1 star."

"I am not one to leve reviews but today really upset me. I see most banks close at 5, I get out of work at 4:30 so I rush to my nearest TD bank at the time, being this one and get there at 4:50, I go through the teller drive through lanes, I get to it and wait a bit to get my items ready, then ring the button to get teller and I get a “hi I’m Corey (or Cody, can’t remember) I’ll be with you shortly” I say “great! thank you!” I wait and cars come and go and come and go but i try to be patient, so I ring it once more after 10 minutes as cars who got there after me leave, no one answered. It’s now 5pm but there’s still a car or two so I wait and I tell myself to get my cash ready and pen ready to be prepared when I speak to someone so I’m counting my money and when I look back to ring the button for a third time, the two last cars leave and I am being told “the banks closed you have to come back tomorrow” I out of shock say “excuse me???” Then proceed to tell the guy that I’ve been waiting since 4:50 I was told to wait so the only person left there proceeds to help me as I assume he realized someone forgot about me completely. I do the deposit which I need to do with a teller as I have been for the past year because I need the specific receipt they hand me for reasons I do not need to disclose and no one has ever given me an issue about doing this deposit with a teller, ever. I wait there another 10 minutes and he sends over the receipt and says “just so you know this could’ve been done through an atm” very passive aggressively like I had taken so much of his time. Like excuse you I was waiting there, at that point for half an hour as it was 5:20, so I say “the point is I was told to wait--“ and couldn’t even get out a full sentence because he cut me off saying a very passive aggressive “Have a good day” and walks away. A simple “im sorry for forgetting about you” would’ve completely changed how the whole interaction went because I am a very calm and forgiving person but his passive aggressive tone of voice really was so rude, completely ruined my day. Not that that matters to anyone but just be nicer to people."