PetSmart 8725 Avenue D, Brooklyn, NY 11236

"Overall I have a good experience when I visit this location not all, not all, not all; but most employees are helpful and pleasant. Register service is always excellent (they always hook up my dog with free treats). Overall I recommend this location with a 7.5 out of 10. Much better than that bummy place up the road also known as Petco by KP. Avoid that place at all costs!"

"The store is clean and the animals look well cared for. In store order pickup is a breeze. PetSmart runs great sales! I just wish that all the things I wanted were in stock at this location."

"A great staff and an incredible selection. What more can you ask for in a pet store? Did I mention they have seasonal promotions? I am glad that this has become my #1 stop for my pets' basics. They also have customizable animal tags."

"Love Pet Smart! They have everything you can imagine for your pet. I didn't know animals have packaged frozen foods in the freezer or even chocolate and like snacks like people eat until I went here. Prices are pretty reasonable as well."

"Review March 2023- Beware groomers at this store injured my dogs eye and did not take responsibility for anything happening during my dogs visit. My dogs right eye is closed, when I picked her up I mentioned something was wrong with her eye and even returned to the store for them to look at it, however, the groomers kept saying they didn't see anything or know what happened. I am very disappointed in the service I received. My dog came home differently. She has a serious issue with her eye. I pray she is not permanently injured. We are going to the vet ASAP. I waited overnight the eye was worse, sealed shut with pus. I am was sad. I contacted customer service and will be returning there today, I will update the post with details. Good, bad, or indifferent Update*** The Petsmart manager called me and assured me they would help my dog get well. I went to the VEG emergency, where I found out my dogs eye was scratched. She was given medicine, and we will go to our regular vet next. Petsmart covered the emergency visit. So far, my dog's eye is healing. It still has mucus, but the medicine should help clear it out in about a week. Annoying those groomers didn't admit what happened, though. Thank you to the supervisor, Alex, for stepping up and helping me with my dog's negative experience. Petsmart did one thing right with you there to manage incidents as they happen."