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Zales
55 Parsonage Road, Edison, New Jersey, United States
About the Zales
Zales is a renowned jewelry store located at 55 Parsonage Road in Edison, New Jersey. Offering a wide selection of fine jewelry including engagement rings, wedding bands, necklaces, bracelets, and watches, Zales is a go-to destination for those looking for the perfect piece to celebrate life's special moments. With a reputation for quality and exceptional customer service, Zales is a trusted name in the world of jewelry retail. Whether you're shopping for a gift or treating yourself, Zales is the place to find beautiful, timeless pieces that will be cherished for years to come.
Photos of Zales
Menlo Mall, 55 Parsonage Rd Ste 1755, Edison, NJ 08837, United States
Opening hours of Zales
Monday:
10:00 - 20:00
Tuesday:
10:00 - 20:00
Wednesday:
10:00 - 20:00
Thursday:
10:00 - 20:00
Friday:
10:00 - 21:00
Saturday:
10:00 - 21:00
Sunday:
11:00 - 19:00
Reviews of Zales
"Good sales here on jewelry, would go back again definitely. They cleaned all jewelry before we purchased it and even cleaned the jewelry we had on. Very nice!"
"I am extremely dissatisfied with your service. I did not receive my earrings in the same condition as I dropped them off in. I dropped my earrings off with three diamonds missing and received them with 4 diamonds missing. I had to fight in order to have the 1 diamond replaced and then it was given as a loose diamond instead of being installed. I should have received my earrings in the same condition I dropped them off. Not to mention the manager was rude asked me to sit and the sales associate had to apologize for her and inform the manager that I was standing there because she was asking me several questions. Also the repair cost was much more than the original price of the earrings. I looked online and the same earring you have for sale I was being charged more for the 3 diamonds than a complete new set. Had I known my earrings would have been returned in a worst condition I would have never sent them there for repair. I will never have my husband purchase another piece of jewelry from Zales in MENLO park mall. Completely unprofessional of you as a company."
"I recently got married, so my husband bought my bridal ring set from here. I’ve barely worn the ring 2 days and 2 stones have fallen out. My husband did pay for warranty. However when I went in to Zales to see if it anything they can do. They say I have to pay for the stone replacements. The ring was JUST purchased, it shouldn’t have stones falling out. That’s faulty products."
"Do not have your jewelry shipped to this store. When you get the messages saying the items are in store they aren’t. When they say they have been delivered they are mysteriously missing. I am very dissatisfied with this service. Now I have to wait up to 5 days to talk to someone about the items they claim UPS lost. They are also not willing to price match what I paid for them with the same items in the store."
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