Bassano Jewelry

"Bought my engagement ring here. Absolutely stunning. My wife was so happy."

"I had the BEST experience here! Chris is so welcoming and nice. I had an earring stuck in my ear for years and he removed it without causing me any pain. He also fixed my favorite pair of Huggies that have been broken and gave them a beautiful cleaning. He is the best!!!!!"

"I came here because I initially wanted to repair several of my gold pieces including a gold necklace I purchased a year prior. This jewelry store has a great selection but this review is for the service. Both times visiting this location I was assisted by a salesman named Chris, he’s honestly flamboyant and very exaggerated in his service because he wants to make a sale and comes off as a cheap salesman who doesn’t really listen to you. I wanted to shorten some of my bracelets that were too long and he cut the extra pieces off with a scissor he then measured my additional bracelets to the sizes I requested. I also had a necklace I wanted to make longer so he showed me a gold spacer which was fine. After asking him how much the repairs would total (3) 1 necklace and 2 bracelets plus the spacer I selected he told me $200.. I literally had a quote from another jeweler for less than half this price for just the repairs. When I expressed this to him he said I’ll knock off $80 and do everything for $120 he insisted he gave me a deal on the spacer for $60 when it should’ve been $65 and he wouldn’t charge me for shortening the other 2 bracelets that he literally cut with a scissor.. If you can easily knock off $80 like it’s nothing clearly something is wrong with your prices and you’re not genuine. I ended up purchasing the spacer but both times visiting this store he comes off as a sleazy salesman who only cares about upselling, he also told me well if you have a cheaper place why don’t you go there. I also let him know their lead time was longer which is why I checked with them but I don’t think I will ever come here again. Maybe have better sales etiquette, I don’t know about the rest of the staff but he’s not a good representation."

"I walked in off the street since I live very close. This store has been there forever. The first time I went in I saw this one vintage watch that was similar to a watch my dad used to wear. I bought in on the spot. Zero regrets. Thank you for the kind service."

"I came here randomly looking for an affordable Cuban link bracelet. I was greeting promptly and helped tremendously to find something in my range that worked for me. They graciously let me see multiple pieces to find the one that fit best. I asked to have it sized down a bit and they fit it in right away. Made my purchase and love it so much. Will definitely be back anytime I’m NYC for work again."