Helzberg Diamonds
1 Garden State Plaza Boulevard, Paramus, New Jersey, United States
About the Helzberg Diamonds
Helzberg Diamonds is a renowned jewelry store located at 1 Garden State Plaza Boulevard in Paramus, New Jersey. With a legacy of over 100 years, Helzberg Diamonds offers a stunning collection of fine jewelry including engagement rings, wedding bands, necklaces, earrings, and watches. Known for their exceptional quality and craftsmanship, Helzberg Diamonds is a trusted destination for those looking to celebrate special moments with exquisite pieces that will be cherished for a lifetime. Visit their store in Paramus to explore their beautiful selection and find the perfect piece to add sparkle to any occasion.
Photos of Helzberg Diamonds
1 Garden State Plaza Blvd Space D-1, Paramus, NJ 07652, United States
Opening hours of Helzberg Diamonds
Monday:
10:00 - 21:00
Tuesday:
10:00 - 21:00
Wednesday:
10:00 - 21:00
Thursday:
10:00 - 21:00
Friday:
10:00 - 21:30
Saturday:
10:00 - 21:30
Sunday:
Day off
Reviews of Helzberg Diamonds
"I am extremely disappointed with the jewelry purchased at Helzberg jewelers in Paramus New Jersey. I have had issues from the beginning, last March 2023. My daughter purchased a beautiful aquamarine tennis bracelet for my 65th birthday. She purchased the lifetime insurance. The bracelet was way too big and I had to have it sized. First, the 800 number told me I had to mail it in and pay for it, which was untrue. I did finally get in touch with someone in Paramus and they said that is included in the insurance that my daughter purchased. I drove over one hour down to Paramus to get the bracelet made smaller. It took under two hours, which was acceptable at that time. Within a couple of months, my bracelet was missing off my wrist because it did not adhere to the soldering. Found the bracelet, and I called the store, and Joanne was very helpful saying bring it back and we will redo it. So I made another over an hour trip to New Jersey, and they gave me a brand new bracelet and resized it. The DAY AFTER the bracelet broke yet again, and then I was told by Joanne that when soldering silver it’s not as strong as gold, so it usually does not hold. Well that was kind of after the fact- they should never have sized it then. Nash was helping and said you can exchange it for anything in the store. So wanting to keep with my birthstone, I chose an aquamarine ring since that did not have to be sized. It was beautiful and sparkling in the store, of course, those lights in the jewelry store enhance the stones. Within a week or so, the stone was so cloudy and so dull. I tried everything to get it to sparkle and look clean. I did reach out to Joanne who said that’s just how the aquamarine stones are. I have an aquamarine stone that is 39 years old and it still sparkles like crazy. I don’t wear the ring. It’s just sitting in a box because it looks like something Out of a gumball machine. So disappointed that my children put so much money towards a piece of jewelry that is not being used because of the way it looks. Do better with your aquamarine stones. And if they do get dull after a week, that should’ve been told to me when I purchased it. I am one very disappointed and frustrated customer."
"Stephanie and Ash provide the best customer service!!! They make you feel at home and do not push a sale. They were patient and friendly. Will definitely be coming back here!"
"The store managers customer service was absolutely amazing. He was so helpful and kind. I will definitely shop here again. Incredible experience shopping for my husband Christmas gift. If I could give Mr. Nash A ten star I would."
"It was an amazing experience what we had with the very good, pleasing personality staff in this reputable jewelry store. They are really knowledgeable with their job.I highly recommend this store esp. Joanne, Nash, Stephanie, Eloisa and Rochelle for helping us with our needs. We bought a matching time piece ( Rolex)"
"Came in to get my wedding jewelry and husbands wedding band. Nash was absolutely the best. So personable and friendly! Too tier costumer service. In love with everything we purchased. I am bringing everyone I know to Nash - definitely a place you’ll enjoy spending your money."
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