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Spencer Savings Bank
375 Franklin Avenue, Nutley, New Jersey, United States
About the Spencer Savings Bank
Spencer Savings Bank is a trusted financial institution located at 375 Franklin Avenue in Nutley, New Jersey, United States. As a full-service bank, Spencer Savings Bank offers a wide range of banking and financial services to meet the needs of individuals and businesses in the community. Whether you need to open a checking or savings account, apply for a loan, or simply use their convenient ATM services, Spencer Savings Bank is dedicated to providing exceptional customer service and helping you achieve your financial goals. Visit Spencer Savings Bank today to experience the difference of banking with a community-focused institution.
Photos of Spencer Savings Bank
375 Franklin Ave, Nutley, NJ 07110, United States
Opening hours of Spencer Savings Bank
Monday:
09:00 - 17:00
Tuesday:
09:00 - 17:00
Wednesday:
09:00 - 17:00
Thursday:
09:00 - 18:00
Friday:
09:00 - 17:00
Saturday:
09:00 - 13:00
Sunday:
Day off
Reviews of Spencer Savings Bank
"OMG. Worst bank experience ever at the Spencer bank in Nutley, especially from the woman working Saturday with the long blonde hair, possibly a manager. Perhaps something bad happened to her and she was taking it out on us, or perhaps she is just in a profession that she just does not enjoy. Either way, I recommend staying away from or taking your money out of this bank and going elsewhere. I realize there is more to banking than friendly employees, but you definitely feel nicer going into a bank with friendly employees. I have been to 10 banks this week and this was the only one where we felt that we were treated rudely. The blonde woman sounded like she wanted to get a person fired from another branch that was helpful - I sincerely hope she doesn't."
"If you’re reading this review, please heed my warning and stay away from Spencer's Saving Banks. From inception, I was treated horribly by the assistant branch manager, Millicent - Nutley location. Additionally, I was treated poorly by her own boss, the marketing manager. I believe her boss’ name is Rona Marcello, or something that sounds similar. My accounts were closed and I was not notified of anything. I was told that notification isn’t required, there’s nothing to be done, and my check was in the mail, sent certified. It took them 2 hours to give me a tracking number and I was still not provided with reasoning for any of this. Again, I was not notified in anyway that my accounts were closed. Additionally, if fraud was suspected, Spencer’s AML/ compliance team needs to work their roles better. I am employed at a PE firm and act as the liaison between my firm and IRS. My background and bank accounts are absolutely squeaky clean, and need to be considering my employment. I'm assuming this wasn't clear as I entered Spencer's Nutley location in my urban clothing. I read something online mentioning to stay away if you’re a person of color. I absolutely believe this to be the case. I will and have pursued this further with FTC and the Consumer Financial Protection Bureau. There was absolutely no reason for me to be treated as I was."
"Bad customer service there."
"Excellent manager and service, Highly recommended branch"
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