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Visions Federal Credit Union
1 Lethbridge Plaza, Mahwah, New Jersey, United States
About the Visions Federal Credit Union
Visions Federal Credit Union is a trusted financial institution located at 1 Lethbridge Plaza in Mahwah, New Jersey, United States. As a full-service credit union, Visions offers a wide range of banking and financial services to meet the needs of individuals and businesses in the local community. With a focus on providing personalized service and competitive rates, Visions Federal Credit Union is committed to helping its members achieve their financial goals. Whether you're looking for a checking account, savings account, loan, or investment services, Visions has you covered. Visit us today to experience the difference of banking with a credit union that puts your needs first.
Photos of Visions Federal Credit Union
1 Lethbridge Plz, Mahwah, NJ 07430, United States
Opening hours of Visions Federal Credit Union
Monday:
09:00 - 17:00
Tuesday:
09:00 - 17:00
Wednesday:
09:00 - 17:00
Thursday:
09:00 - 17:00
Friday:
09:00 - 17:00
Saturday:
09:00 - 12:00
Sunday:
Day off
Reviews of Visions Federal Credit Union
"Terrible customer service."
"I opened up a savings account since mandatory for mortgage. The mortgage process was not timely or the best, so went with different lender. I thought I can leave savings for rainy day. I moved out of state and forgot about it. Unfortunately within 6 months of opening the account, they started to charge a quarterly 15 fee for Inactivity!! I was told they sent notices but they had my email and phone ... they could have reached out once to notify of such a ridiculous fee but nope. Mind you no fee was mentioned at opening. I was told by representative that the state can take it if inactive, so they figured might as well take it first .."
"This is my local branch but I'm not thrilled with the recent customer service I received here over the phone. Thank goodness for Samuel, the call rep via Visions customer service line. My branch in Mahwah was telling me the website issues I was experiencing were due to me be intelligible for a particular promotion which I clearly stated twice was not true. I contacted customer service and spoke to Samuel today and he clearly stated that not only was I eligible, he had received multiple calls about the same website issues I had tried to explain to my branch and Visions had tech working on the issue. Moving forward, I'll most likely switch to using the Saddle Brook branch as I've experienced top notch customer service there previously."
"Very friendly."
"We’ve been very happy with this location. Every teller is extremely friendly and professional. Mary is just a sweet heart! They just did a remodel of the inside and it looks clean and updated. Other than not having a live body at the drive thru (they replaced that with an ATM), you won’t be disappointed banking here."
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