PNC Bank

"Unfortunately, I have to edit my original five-star rating to one star. Since the ORIGINAL staff has left, good luck getting anyone to answer the phone, much less answer any questions pertaining to your account. Younger isn't always necessarily better. It seems that the more senior staff has been replaced with younger staff, who really don't seem to care about its customers. We have since left the area but won't forget how this bank went downhill once the staff changed."

"Sat waiting in the lobby for a full hour waiting for a banker, only for 2 bankers to become free just to take 2 people who came after us, plus one of the tellers was rude to a older lady who had trouble speaking English, completely unprofessional, especially for a bank"

"This was the first time I’ve had a bank with a public notary refuse to notarize a document that wasn’t “related to a PNC loan”. Every time I go to this place I leave with a headache. Time to bank elsewhere."

"Gave my account information to a family member who was depositing money into an account they were not on. Down to the cent they knew the balance of my account and how many accounts I had with PNC. Will never use this branch again."

"A volunteer group that I lead has an account here, that does not have much activity or much money in it. Despite that fact, the clerks/tellers and even one of the managers are always polite when we come in to take care of any necessary business. If they had a branch closer than one hour to my home, I would open a personal account too. I would advise local people to give them a try. Several other patrons I have met while in line are also friendly, each time I am there. Good place."