Dove Pediatric Services
900 Lenox Road, Brooklyn, New York, United States
About the Dove Pediatric Services
Dove Pediatric Services is a leading pediatric healthcare institution located at 900 Lenox Road in New York, United States. Our dedicated team of doctors and healthcare professionals specialize in providing comprehensive medical care for children of all ages. From routine check-ups to specialized treatments, we are committed to ensuring the health and well-being of our young patients. Visit Dove Pediatric Services for expert and compassionate care for your child's medical needs.
Reviews of Dove Pediatric Services
"While the wait can sometimes be long, this is not atypical for doctor’s offices (especially with what seems like an increase in various known illnesses like COVID and RSV). On the positive side, I usually booked the first appointment in the morning for my infant twins and the wait was minimal most times. I do feel like Dr. Jackson cared for my boys and was invested in their health and well-being. There are times where she went out of her way to help us get special items that they needed. Sharee is also a great practitioner at the office. Overall, I had pleasant interactions with the staff and they communicated well with us, following up as needed and sending appointment reminders. I came to Dove Pediatrics because I was seeking a Black female doctor and I am happy with the services that we received. While there is room for improvement, I would recommend Dr. Jackson and this office to other moms. I like that there is an associated app and online system for checking my boys’ records and information. I do think the office should take more advantage of the messaging system through the app."
"Dove Pediatrics is NOT the place you want your kids to receive care from. To start--- her practice is severely understaffed with a wait time of 2 – 2 ½ hours before you are triaged and then an additional 30 mins or more wait time to be seen by her. With such a long wait time, you would expect your visit to be worthwhile and informative. During your 15 mins or less visit, she does not take the time to get to know your child, listen to your concerns and discuss available options or provide guidance to make you feel comfortable. She is most interested in vaccinating your child and quickly getting you out the door due to her over booking appointments. Not to mention the immense turnover of doctors/staff, forms being constantly misplaced and or taking weeks to be completed and records not being adequate, accurate and up to date. Dr. Jackson is insensitive, rude, dismissive and does not have your child’s best interest at heart. Dr. Jackson’s behavior is completely unprofessional. Great pediatricians should be able to convey important information, listen to parents and provide the necessary guidance on their health and wellbeing. Her practice is below the standard of care, and I advise other families to STAY AWAY from Dove Pediatrics."
"Update: The pandemic somehow turn out to be both the gift and the curse because the wait time here has improved 1000% despite limited office hours. Appointments are still scarce but when you get one in it doesn’t take long to be seen. Only thing is the forms take a while to get done so bring them in advance. Leaving my initial review below for context. +1 star for some improvements. ——————— I hate to give one star because Dr. Jackson is so sweet and thorough in her checkup with you child when you finally do get to see her but that front office is a hot mess. The wait time is insulting! Why make an appointment if you are going to wait 3 hours past your time to be seen. And please dont have an emergency, needing to walk in without an "appointment" and think your child will be seen soon. They will make you wait to be the last person to be called. That happened to me and the receptionist rushed me in to get there before 2pm. I got there with my sick child at 1:15. He was not called for vitals until 4p and didnt see the Dr's face until 6:30p to only have the visit last fifteen minutes (and thats scary because he sat there all that time when I let them know he had chest pain and aches when breathing. Obviously not being able to catch your breath is not alarming enough to front desk staff) I am so close to considering letting urgent care be his place for treatment and just use them to fill out camp forms. I love the Dr but the wait time is pure abusive and disrespectful. You in there bunched up like cattle, then there are sick kids in there sometime coughing with God knows what. They truly need to do better. Then have nerve to talk about $5 charge for school forms to be filled. They need to G.T.F.O.H with the service they provide, they could at least sign forms for free. I cant take them, its sad when you have to sit on your couch and evaluate "How bad is it" with your child cause the staff so slow. Terrible."
"I love everything about this office. My boys have been with Dr Jackson since my older one who is about to be 22, was born. My little one who is 10 continues to attend. The staff is just wonderful! The ladies are very helpful and caring. I've never had an issue with the wait time, and I appreciate the quality of care. We've lived on Long Island for the last 4 yrs and I still travel to Brooklyn to attend this office. Dr Jackson is awesome!!"
"I read the reviews on this office when I just had my daughter a year ago and the one thing that made me not take my daughter there for her first check up after leaving the hospital was the wait time. But since then because i live in the neighborhood i decided to give it a chance, my sister in law took my niece and nephews to this office when she lived in NY, and I'm happy I went. In my personal experience the wait time has not been as terrible as the reviews say. As far as cleanliness I haven't witnessed anything, the exam rooms are clean. I have been bringing my child here since her one month check up, I like Dr. Jackson she's very pleasant, and professional, and so far I have no complaints about the staff. I work in the medical field so I know there are times your wait time will be long, but I do feel Dr. Jackson tries her best to get people in, and out while being efficient with your child."
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