Sportsplex New Windsor 2902 Route 9W, New Windsor, NY 12553

"I’ve lived in New Windsor for three years and was a member at a previous gym about 20 minutes from me. I decided to make a change to Sportsplex not only because of the convenience of it being three minutes away but because of their tennis department and the friendliness of the staff members. I attended a Nick at Night tennis session and felt right at home. Jane and Nick were so welcoming, and when I spoke to Jane about wanting to change gyms, I was hesitant as I didn't want to pay a hefty enrollment fee again, and they accommodated my needs. I enjoy the members there as well. Everyone is pleasant and helpful. I love the steam room after a great workout or late tennis session. It's clean, and they have great classes as well as a pool and jacuzzi. It's not overly crowded like my last gym."

"I had a party for my daughter at sportsplex. Everything was easy to book and to communicate leading up to the event. The day of the event was smooth and my daughter had a wonderful party. I recommend sportsplex for kids parties. Additionally, I felt that the price was reasonable and was a better option compared to the big commercialized kids party places that overcharge and are overcrowded. Book at sportsplex for your next kids party - lots of options too (swim, sports, etc)."

"I love this gym. This gym has everything you need. The facility is clean and neat and the employees remember you!"

"I have been a member at Sportsplex for almost 24 years. There is something there for everyone. A nursery so you can do your self-care. A pool during the summer. And camp. My main activity at Sportsplex is tennis. I have taken lessons with Mark, Jane, And Andreas. I would highly recommend all of them. The junior program is excellent. I have taken yoga classes and worked out with personal trainers too. Sportsplex is like another home. The facility is extremely clean. The staff is extremely personable and very accommodating."

"Not a professional facility. Poor staff verbal engagements. Poor cleanliness. Poor cohesion between the clients and staff/faculty. My wife had called in regards as to why we were charged $238.54 for not even 21 days of a membership. The response was to interrupt, dispute, and argue to my wife about how it was a misunderstanding and that they don’t know why it happened . After listening to my wife on the phone for 5 minutes and continuously hearing this women cut my wife off and not plead her case I got involved. Because it was my wife I remained calmed and collective. I wanted an unbiased opinion and spoke only on facts. The membership was for me and in my 21 days I only used the gym 5 times. Upon observation I noticed members did not clean equipment after use, did not re-rack weights, and individuals would place equipment on a bench and walk away for 20 or so minutes. The person had the audacity to say to me “I’m using that”, I told him to kick rocks. In the gym requires proactive training to achieve maximum results. Not to text and talk and play on their phones for 20 plus minutes on end. While on the phone with the staff/faculty they said I signed and agreement to be charged for such surcharges (I had previous membership and my wife reactivated it) for just using “weight room / gym”. In which I or my wife had not signed. Everything was verbal over the phone when reactivating the membership. Cornwall offers anytime fitness for 35$ a month and Newburgh offers golds gym membership for $20-30 a month (seems like better pricing for gym use). The fact that I have to make this post is ridiculous. No business or establishment should treat customers this way. I know there are many more that have not spoken up. 0/5 stars."