The Brownstones at Englewood South

"I regret to say that my experience with the property management has been less than satisfactory. I have lived here for over a year. Despite the high rent, the repairs have consistently been subpar, communication has been limited and the overall conditions of the property do not meet the standards expected for a high-end property. I have reached out to the management numerous times to address these issues but have been met with inadequate responses. It is my belief that as tenants, we deserve better treatment and prompt resolutions to any concerns that arise. Given my experience, I unfortunately cannot recommend this property or its management to others who are seeking a quality living environment. I hope that this review serves as constructive feedback, and I genuinely hope the property management addresses these concerns for future tenants. Thank you for taking the time to read my review"

"Pros- The apartment is great. Very clean, sleek, and spacious. The washer, dryer and dish washer are great. No issues with pests or noise. Management has very nice events for residents throughout the year and the staff in the front desk (concierge) are wonderful. Cons- The pool experiences a lot of issues through the summer which shortens the time it can be used. Communication with management is very difficult. It takes days to get an answer to a simple question. The mailboxes are frequently left open and any packages left in the building are stolen. Lastly, I have been waiting for a parking spot in my building for 7 months. There is parking available in other buildings but they are so far that waiting for parking in first come first serve area turns out to be more convenient."

"The management office is awful. Trying to get in touch with Stephanie is impossible. The office had an eviction put on my record AFTER I had moved out and was there for the entirety of my lease. I have called and emailed the office numerous times looking for an explanation for the manager, Stephanie, and not once have I heard back. The property itself is not well maintained, there is dog poop everywhere, and parking is a nightmare. They simply do not care. Find somewhere else to live."

"Please do not consider living at Brownstones, Management is terrible, the property is extremely in bad condition. The rent rate is very high for what we get. Also, they have an agreement in place with the City of Englewood to increase the rent based on market, meaning they can increase whatever they want. Last year they increased our rent to 15% which is insane. There are many other places with better service, rates and management in general. As an example, see attached photos of the pool, in very bad conditions. and we are getting charge on a monthly basis for amenities. CRAZY!"

"Very nice property. Sort of like fancy condos for those of us from NYC urban areas. The pool could've used some more cleaning. The attendants were netting surface vegetation, but there was a lot submerged that needed the poolbot vac. Other than that the property is very nice."