Medamerica Urgent care: Mark P. Alexander

"Dr. ALEXANDER and his staff/ the receptionist at the front desk are wonderful and such a pleasure! The office is clean and nice. Always a great experience coming here!"

"I had no problems with Dr Alexander. Some staff members, on the other hand, needs to be changed. I called once to ask a question regarding a medication prescribed to me. It was Friday afternoon and I was told that someone will call me back with more information. Never got a call back. I figured they were extremely busy and didn’t let it bother me. I waited till Tuesday to call back, what a surprise, nobody decided to leave a note in regards to my question. I had to wait again for someone to call me back and luckily they did. I didn’t complain. Second red flag. I had blood work done, after getting my results, I called the doctors office to see if I can get a copy of my result. I was told that someone will call me back regarding my results, I’m not sure why since I already knew my results and all I wanted was a copy of the documents. I never got a call back. Finally I had called to see when my next appointment was, I was told that it already passed and that someone had called me and left me a message on my voicemail. Now, anyone who has an iPhone knows that all voicemails are stored and easily accessed from the Voicemail category in the Phone app. There wasn’t any records of a voice mail from the doctors office on the 15th. I didn’t see a missed call either. Why lie about that? I don’t understand. I would of said, damn that was my fault. I should of recorded my appointment date. I would of accepted the no show fee also. But it pissed me off that they couldn’t even be honest about something like that. The person I was speaking to, Alex, transferred me to the manager , Ream (not sure if that’s how you spell it). I spoke to the manager with the issues I had with this office. She said there is no reason for them to lie. So I guess she was implying I was lying. Finally I confirmed the name of the previous person I was speaking to was Alex, she said no it was a different name….I can’t recall what her real name was. I started laughing. Yea, no reason for them to lie. Until they get more dependable staff members, I would recommend going to a different doctors office where the staff are more hospitable and truthful. This is my first bad review I’ve ever made. That should say allot. I switched my primary doctor after this. I had enough."

"I been treated by Dr. Alexander for the last 12 years he is just amazing guy so clever physician. He have been more than a doctor to my family, I’m so blessed to have you as a care doctor, my visit to your clinic is pleasant as always you have the most professional crew. Thank you for your cheerful and sincere approach to your patients, I’m lucky to be one of them, you have been such a great doctor throughout these years, I wish others can experience your care and expertise as a doctor"

"I have known Dr. Alexander for many years. He is very helpful and extremely friendly. His staff members are very nice. He responds very quickly whenever I have any medical emergency or need a refill. He takes the time to listen and discuss my concerns and questions."

"Dr. Alexander is a great guy, he takes care of the issue at hand and will follow up if needed. Just went to this place the other day and was astonished with their staff and their support! Great and very knowledgeable people."