USA Pools LLC

"Signed a contract 3 weeks ago and they've already started digging and setting the steel in place. Great progress so far, and appreciate the follow up, expertise, and the expediency to get the job done. Will comment more as the project moves forward. Thanks a bunch guys, much appreciated."

"Extremely knowledgeable and insightful in all phases of pool planning and design. There is so much that comes with planning, design, and installing a pool, and Tom and Lisa Braun and the USA Pool staff are experts and professionals at what they do. They have a family feel to the entire experience and we can't say enough about our experience with them. Tom is a straight shooter and doesn't necessarily tell you what you want to hear. He tells you the TRUTH from his extensive 35+ years in the pool business - I very much appreciate his honesty. I highly recommend USA Pools!!!"

"USA Pools has provided the best service. Got back to the house on Saturday after the hurricane on Tuesday and we couldn’t get the pump to start up. Made a call (after normal Saturday hours) and Timmy was here in 15 minutes. He knew what was wrong and had it running in 3 minutes. Amazing service! Thank you."

"Tom and staff are the best. Pool was installed over 10 years ago, and USA has been servicing it every year. Pool is ALWAYS cleaned , serviced and ready for any occasion. From the personal attention that Tom gave us at installation to any repair and replacement parts over the years , they are always prompt, knowledgeable, professional, and courteous. Also, if there was a special occasion , Tom and staff ALWAYS got any issues handled prior to the event, even if it meant coming out on weekends or after working hours..I can't say enough about USA Pools. I highly recommend them."

"Two sides of USA include Pools include 1. Pool sales/installation 2. Seasonal service. 1. USA Pools Sales/installation - Not a good experience at all from my perspective. Owner is a nice guy, but he will not work well at all with builders, and anyone outside of who he feels is worthy to solving normal general issues, questions, etc that are directly related to your USA Pool installation. He is at times non-responsive and will only address issues when absolutely necessary. Disappointing for someone like myself who has never bought a pool. He is responsive at the time of sale however, but offers no follow up and/or check list throughout the install to ensure what was contracted, recommended, discussed (and paid for in full) - is being fully implemented according to plan. Extremely disappointing to say the least because I am still dealing with some open issues. 2. USA Seasonal Service: This part of USA Pools offers very good service. My guess is pool service it is less subjective and more structured for them to handle. This is a group of good people who really do care about the customer, their experience, and them servicing your pool as if it were their own. Would recommend if this were only offered."