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XPO
4915 Maspeth Avenue, Queens, New York, United States
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About the XPO
XPO is a reputable moving company located at 4915 Maspeth Avenue in New York, United States. With years of experience in the industry, XPO offers professional and reliable moving services for both residential and commercial clients. Their team of skilled movers ensures a smooth and stress-free moving experience, handling all aspects of the process with care and efficiency. Whether you are moving locally or long distance, XPO is dedicated to providing top-notch service to meet your needs. Choose XPO for your next move and rest assured that your belongings are in good hands.
Photos of XPO
4915 Maspeth Ave, Queens, NY 11378, United States
Opening hours of XPO
Monday:
07:00 - 18:00
Tuesday:
07:00 - 18:00
Wednesday:
07:00 - 18:00
Thursday:
07:00 - 18:00
Friday:
07:00 - 18:00
Saturday:
Day off
Sunday:
Day off
Reviews of XPO
"Company can do a lot better , at least on this terminal XBY . Manager bully employees to get the job done and everything is done very messy because of that."
"Horrible company that doesnt honor schedules or window for delivery. Killed an entire day and claims a truck broke down. Dont know how these people are in business> STAY AWAY!!!!"
"I got notice that I had a shipment on its way. A week before the approximate delivery date, I called to assure that they would call me to schedule a delivery before just delivering it as two people would be available to accept the delivery because it was a very large package. They CONFIRMED TO ME somebody would call me to schedule a delivery. Not only did they NEVER call me, they just called me when the package was already at my apartment, but nobody was available to accept the package. I had to call a friend last minute to go to my apartment and accept this very large package by himself when this was something that required two people to move. Horrible horrible customer service. I called to complain and the lady on the phone just gave me attitude and did not offer any apology. I never ever write bad reviews like this, but they really messed me up today."
"Absolutely atrocious service. Also, I know I'm picking on this location but the problems I've seen are systemic so they'd be relevant in general, regardless of location. Virtually all the appliance orders I had recently were delayed due to the "truck broke down", not fitting me on the route and telling me only the day of, or not at all, or some other unbelievable excuse. Drivers also either call me three minutes before they arrive and tell me "you have 10 minutes to meet us or we have to reschedule", or not at all. Also there's no easy way to escalate. You have to call and get forwarded around a few times. So there's no way to help them improve which is why they're such a mess. I will say their chat support is pretty quick, though judging by the written communication I've received, not exactly the best. Now I get the pandemic threw a wrench in their business, but there should have been enough time to react by now. They also need to set customer expectations. If you tell me it might take a month fine, at least we're on the same page. I might take my business elsewhere though which may be why they give aggressive dates. Lastly, they're so bad I actively check who fulfills orders when I buy large items and gladly pay 20% more elsewhere if I found out it's XPO doing the delivery, that's how bad they are."
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