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About the Ace Depot
Ace Depot is a leading store located at 49 Walnut Street in Norwood, New Jersey, United States. We specialize in providing a wide range of office supplies, electronics, and furniture to meet all your business needs. Our store offers top-quality products at competitive prices, making us a one-stop shop for all your office essentials. With a knowledgeable and friendly staff ready to assist you, Ace Depot is committed to providing excellent customer service and ensuring a seamless shopping experience. Visit us today and experience the convenience and quality that Ace Depot has to offer.
Reviews of Ace Depot
"***BUYER BEWARE*** This company purchases the items they sell off ebay at the time that someone orders from their website, charging their customer a higher price than they find the item for. There is no verification that the item works nor if it has actually been factory refurbished or remanufactured as they state on their website. They lie to the ebay seller and ask for no shipping statement in the package as item is a gift. Then they go back and deny delivery of package causing problems for the ebay seller. The customer could have purchased the item off of ebay themselves."
"Ordered a coin sorter, item never shipped, a week later we got an email saying it was out of stock (still says in stock online mind you) and they tried to upsell us a more expensive item, we told them no, they kept sending us emails trying to upsell us a different coin sorter for more money instead of just giving us our money back. Going to have to dispute with the bank."
"Bought from them because they offered free shipping, which put them as the best price. Within in the hour, I received an email saying I would be charged $12 freight. I called to cancel order, without asking why, was asked if it was the freight charge. Yes I said, was informed that it had already shipped, and they would credit the freight charges. Several calls later, and they haven’t credited the freight. Stay away from these dis-honest people!!!!!"
"Worst experience ever! Placed an order on October 3, 2023. Charged my credit card and then NOTHING. No answer on the phone, no reply via repeated emails inquiring as to status of my order, just an automated response saying they'll respond in 3 hours. It's been THREE WEEKS. ZIP. DO NOT DO BUSINESS WITH THIS OUTFIT. It's nothing but a SCAM hiding behind a fancy website. THEY DESERVE ZERO STARS."
"I almost never complain and I guess I should have looked at the ratings prior to dealing with Ace Depot. Lesson learned. Ace Depot failed to give me the advertised sales price for my purchase and subsequently overcharged my credit card. Ace Depot Customer Service is completely non-existent. They do not return emails or answer the phone. I successfully pursued the cost difference with my credit card company, so the end result was satisfactory. But it does beg the question as to why this company exhibits behavior of this nature? All Ace Depot had to do was answer the phone, make the adjustment and they would have received a 5-star rating. The product was great, packaging excellent and shipping was fast; however due to all the additional effort personally expended to correct the purchase price I have to award a rating of "1". I would steer clear in dealing with this company."
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