B3 Bicycles - Giant Howell

"Went there to purchase a Park Tool spoke wrench and the exact tool that I was looking for was on their Park Tool display rack. Excellent inventory management. Thank you for all you do for the bicycle community. Much appreciated. Would do business in the future. Thank you"

"Just picked up an E-bike from B3 and had a terrific experience! If I ever need to get my one of my bikes serviced, this is the only place I go. Thanks B3!"

"Great Bike Shop for sure! I purchased a Giant Hybrid bike from them back in 2020 and love it. I now am picking up a Giant Mountain Bike from them this week for my sons birthday. The owner Mike was super helpful years ago for me and friendly. His guys at the shop are very knowledgeable. Ian was awesome last week and helpful with assisting my son with making a decision on a Mountain Bike. He was explaining the pros and cons of each feature with high end bikes versus more affordable options that made more sense at this point for him!"

"I am really impressed with the service I received in the bicycle shop! Ian fixed my bike on the spot with a big smile and without charging me! I will highly recommend this place for anyone looking for prompt and efficient service!!!"

"Customer service was non existent. My spouse and I entered the store to purchase a bike today. Associate opened the door for customers leaving the store as we were entering and did not say hello. My husband had to say hello to him. We looked around and he found the bike he loved. Associate went to the back of the store to walk around and ignore us. No excuse for him not to approach us. They only had 1 other customer in the store being assisted by someone else. No one ever approached us. My husband looked at me and said I don’t feel comfortable here let’s go. I would rather give some other store our hard earned money. Tip: service all of your customers! Not just ones based on local area."