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University Dermatology Group
1 Worlds Fair Drive, Franklin Township, New Jersey 08873
About the University Dermatology Group
University Dermatology Group is a leading dermatology practice located at 1 Worlds Fair Drive in Franklin Township, New Jersey, United States. Our team of experienced doctors specializes in providing comprehensive skin care services to patients of all ages. From routine skin exams to advanced treatments for various skin conditions, our goal is to help our patients achieve healthy and glowing skin. At University Dermatology Group, we are committed to providing personalized care in a comfortable and welcoming environment. Visit us today to experience the difference in dermatological care.
Photos of University Dermatology Group
1 Worlds Fair Dr, Somerset, NJ 08873, United States
Opening hours of University Dermatology Group
Monday:
08:30 - 16:00
Tuesday:
08:30 - 16:00
Wednesday:
08:30 - 16:00
Thursday:
08:30 - 16:00
Friday:
08:30 - 16:00
Saturday:
Closed
Sunday:
Closed
Reviews of University Dermatology Group
"If you have questions or need assistance in any way they DO NOT answer the phone or return calls. Luckily I made my appointment before this started happening. I hope they get their act together before I need to make another appointment otherwise this will be a deal breaker and I'll find another Dermatologist. Move forward 4 months and it's that time again and I can't get an appointment until October and they won't respond to the pharmacy to refill my daughters prescription for acne medication. It's time to move on. I can't take this any longer. Bye bye!!"
"The first visit here was great. The staff seemed friendly and I had no issues. Not sure what has happened as of recently, but getting through to anyone on the phone is borderline impossible. I've left voicemails and called multiple times a day. Often times my call (after a long waiting period) would get forwarded to a call center where I would leave my information but no one would call me back. I found a new dermatologist today because I was dealing with a major issue that needed to be taken care of ASAP and couldn't get through to anyone. Even if you can get through to anyone on the phone, the appointment turn around is absurd. I made an appointment in early January and the soonest they could get me in was APRIL."
"I wish I could give more than 5 stars to this outstanding group of doctors! Dr. Wassef, Dr. Shah and their team have gone above and beyond to help treat my skin issue. They are caring, kind, and compassionate. I drive over an hour each way to be seen. I highly recommended them if you need a dermatologist. I am seen every few weeks (for the last 6 months) and never wait long after checking in. I am so happy to have found Dr. Wassef and Dr. Shah. They have changed my quality of life with a new medicine and I cant thank them enough!"
"I had scheduled an appointment a month in advance. I came in and was attended for about 15 minutes and was literally told I had acne, which I had already known. The physician didn’t really explain my situation very in depth, which was frustrating. I even showed her a rash I had on my stomach and she just shrugged it off and told me I could get something over the counter. I eventually had to go to an urgent care to get an ointment and pills prescribed. For my acne, I was then prescribed medication that wasn’t covered by my insurance and needed pre-authorization. I had called the office more than 7 or 8 times trying to get a hold of my physician and was unable too. I would speak to someone different each time and was told something different by each of these individuals. I even tried to connect the Dermatology Department with my insurance and no one picked up. I was super frustrated because they were so quick to make my appointment, but they didn’t make sure everything was properly resolved after my appointment. I eventually decided to come into the office the next day to see if I could get a hold of the doctor. I came in and no one knew nothing. The ladies in the front were nice especially the young lady working in the back. They got a hold of the physician I saw and got her to give me a call. The physician failed in the fact that she had told me that if my insurance hadn’t covered my medication she would send over other directions as to what I or the pharmacy would need to do. Nothing was obviously sent over by her. My insurance was lost, so was my pharmacy, and so was I. Eventually I got a hold of her, but I know if I wouldn’t have showed up at the office again it would have probably been weeks before I got a hold of my medication. In the end, I believe this was a problem that could have easily been avoided/resolved if the department cared a little bit more about their patients. I’m not one to make a bad review about no department/ office/ or restaurant. Please just save yourself the trouble, this is from someone who is planning on becoming a physician in the near future."
"You can never reach to the office directly. No one answers the phone on nursing line and their message box is always full. I have been having side effects for a medicine, I wanted to reach out to my doctor and it took 2 days for my doctor to reach me out. For first medicines I got prescribed, they were never able to send the prescriptions to pharmacy properly even though I CALLED 4-5 times and they said they are gonna check it out. I had to stop by the office a week later to actually get paper prescriptions. For the second time, I was cautious I got paper prescriptions and I went to pharmacy and they told me that my prescriptions has been sent electronically to some pharmacy(not to them) and it doesn't allow for refill.And I still don't know which pharmacy it has been sent to and again only option is to drive there!"
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