Westfield Family Practice

"My doctor, Dr Nicole Henry Dindial was exceptional. I happily went to her for many years. But I had a huge issue with this office, which made it impossible for me to return. After receiving notice that a bill went to collections, which I thought was so strange because I never got any bill in the mail and would have paid it right away if I had. When I confronted the office about it, that’s when the informed me that they sent this bill and who knows what other private health information to the address of an abusive family member who historically is notorious for opening up mail addressed to me. The violation of this has never gone away. I still think about it to this day even though this happened a while ago, especially with the office’s completely lax attitude about the whole situation. I believe they should ALL be retrained on HIPAA so this can’t happen to another person."

"Excellent care!!!!!"

"Review isn't about their physician treatment. Was told on phone they weren't accepting new patients, with an abrupt click from their receptionist end. Well, okay."

"They turned away my 16-year-old daughter because we were 25 mins late for an appointment. I have been going for more than a decade to this practice and waited an average of half an hour to see the doctor, often more. They showed no compassion or flexibility when we were behind schedule. The doctors are great but this practice has lost sight of how to treat patients."