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Highland Medical Clarkstown Medical Associates
350 South Main Street, New City, New York, United States
About the Highland Medical Clarkstown Medical Associates
Highland Medical Clarkstown Medical Associates is a leading healthcare institution located at 350 South Main Street in New City, New York. Our team of dedicated medical professionals provides comprehensive and compassionate care to patients of all ages. From routine check-ups to specialized treatments, we are committed to promoting the health and well-being of our community. With state-of-the-art facilities and a focus on patient-centered care, Highland Medical Clarkstown Medical Associates is your trusted partner in healthcare.
350 S Main St, New City, NY 10956, United States
Opening hours of Highland Medical Clarkstown Medical Associates
Monday:
08:00 - 18:00
Tuesday:
08:00 - 17:00
Wednesday:
08:00 - 17:00
Thursday:
08:00 - 17:00
Friday:
08:00 - 16:00
Saturday:
Day off
Sunday:
Day off
Reviews of Highland Medical Clarkstown Medical Associates
"What an absolute shame this practice has been since they sold out some years back. Dr. Fitzpatrick is amazing as well as Dr Odowd however it starts with the phone systems where you can't get an appointment! Then the blame game goes around on whose fault it is. I have had to go into the office to make an appt where there are none! The staff is rude at best! No one seems to know what's going on and the practice that took these Drs years to build is being destroyed by hiring incompetent employees!"
"Absolutely horrific office. Been a patient here for years. It’s worse ever time I have to deal with this office. The drs are great. The office is appalling. They are absolutely useless and will hinder and delay anything you attempt. They 100% use a call center. Do not believe for a second they do not. They claim they just switched over. I called and got…a call center. I asked them to connect me to the office because I was tired of using them as a middle man and not getting anything done. They can talk to the office but YOU can’t. Explain this to me. They should be ashamed of themselves. I have been without my prescription for days now, scheduled an appointment 2 weeks in advance and they call me telling me THEY need to reschedule. The appointment is in 2 days. Go anywhere else. Go to an urgent care. People on here say it’s not optimized for elderly people. It’s not for ANY PERSON. Going here you are putting your health at risk if you have any time sensitive medications because this staff DOES not care. The office workers will yell loudly personal information across the whole waiting room. I am finally done. Dr. Fitzpatrick is a fantastic dr. It’s a shame his practice is bottlenecked by the people they hire. I saw someone on here claiming there is no call center. Call them and ask SPECIFICALLY if they are in the drs office. They are not. One of the call Center reps tells me they can’t transfer me to the office, but somehow they can connect to the office. So why can I not speak to them. They then said they’re phones don’t work. But the call center can get through….curious. They just don’t want to be bothered to look up your chart. Imagine what they’re doing (or more accurately not doing) regarding your health."
"Have been with this practice for nearly 30 years. Recent location/office changes have made me decide to leave a one star rating. I have been trying for the last 5 days to get my prescription renewed. Left information 5 times with office and have yet to hear that its been refilled."
"We have gone to doctor Fitzpatrick for years. He is very caring and tries to get to the problem right away. His office staff we feel deserve a very low score. We have called twice recently with a question and the calling service said they will let his nurse know. Both times we never received a call back. The practice has nurse practitioners but I do not see any nurse listed but no nurse is listed has nurse practitioners"
"Office staff is horrendous. The front desk especially, the dark haired young lady is the worst. She talks down to patients and is just nasty. The office is not setup for the elderly. Wait times are ridiculous. If you need to use the restroom you can’t use the one by the main desk, so why not put a sign up that says “Not for Patients” instead you get a nasty response from the front desk. Overall not a nice facility."
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