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Nao Medical - Astoria Urgent Care
37-15 23rd Avenue, Queens, New York, United States
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About the Nao Medical - Astoria Urgent Care
Nao Medical - Astoria Urgent Care is your transparent choice for affordable urgent care in New York. Located at 37-15 23rd Avenue, our physician-owned practice is dedicated to providing high-quality, prompt, and personalized care to address your immediate health needs. With over 120,000 five-star reviews, we are consistently recognized for excellence in patient care.
We accept all insurances and offer a visit fee of just $175 for those without insurance. Our services include urgent care for non-life-threatening illnesses and injuries, routine walk-in appointments, occupational health services, mental health services, COVID-19 testing and vaccination, and more. With flexible appointment times, including evenings and weekends, we strive to ensure convenient and accessible care for all.
Our clinic in the heart of Astoria, Queens, is easily accessible from key landmarks and major thoroughfares, making it a vital community resource for residents, visitors, professionals, and students alike. We offer same-day urgent care, telemedicine services, and multilingual staff to meet the diverse healthcare needs of our dynamic area.
At Nao Medical, we believe that healthcare should be accessible to everyone, regardless of their financial situation. That's why we offer affordable options for those without insurance, including payment plans to ease financial concerns. With transparent pricing and cost-effective treatment options, we ensure quality care at an affordable price.
Dedicated to serving the Astoria and Astoria Heights community, Nao Medical is committed to providing personalized care and ongoing support for managing chronic conditions. Our comprehensive women's health services are designed to support women at all stages of life, offering specialized care tailored specifically for women's wellness.
Whether you need fast, reliable urgent care or ongoing support for managing your health, Nao Medical is here to guide you through a smooth and stress-free healthcare experience. Bring your insurance card, government-issued ID, and any accompanying minors to ensure a seamless visit to our clinic. Street parking is readily available, so you can easily access the care you need. Visit Nao Medical - Astoria Urgent Care for compassionate and affordable healthcare in New York.
Photos of Nao Medical - Astoria Urgent Care
37-15 23rd Ave, Queens, NY 11105, United States
Opening hours of Nao Medical - Astoria Urgent Care
Monday:
08:00 - 19:00
Tuesday:
08:00 - 19:00
Wednesday:
08:00 - 19:00
Thursday:
08:00 - 19:00
Friday:
08:00 - 17:30
Saturday:
09:00 - 16:00
Sunday:
09:00 - 16:00
Reviews of Nao Medical - Astoria Urgent Care
"DO NOT GO HERE UNLESS YOU WANT SURPRISE BILLS AND 2 WEEK LATE POSITIVE COVID RESULTS! The first few visits were fine usually without issues. However, ever since the beginning of December it has just been utter disorganization and miscommunication. First, I went a week before Christmas because I wasn't feeling well. My COVID rapid was negative and they said I should have the PCR results in 1 day...I follow up with them a few days later as the results are still not up. They keep saying they reached out to lab and they will be uploaded as soon as possible. Christmas comes and goes....nothing. TWO WEEKS LATER (after the holidays are done), they upload a positive PCR result. Great, I just exposed numerous people to COVID because of their disorganization! I requested to speak with a supervisor about this, she calls me when I'm working so she tells me to call her back when it's a better time. I do so, she doesn't answer, I leave a voicemail, and she never calls me back. Such bad customer service that doesn't seem to genuinely care about your concerns. ALSO, I had an urgent care appointment in the beginning of December. I go again a few weeks later for a primary care appointment that I scheduled far in advance. As soon as I get there, they give me a surprise bill, which I never received notice of whatsoever. It was never emailed or mailed to me. They said I have to pay $82 for my "deductible" or I can't be seen today. Funny thing is, I don't have a deducible for an in-network place, they just never documented the copay I paid that day so they made up that I had a deductible. So I refused to pay, and I couldn't see the doctor I scheduled weeks ahead of time to see. I emailed the billing department as instructed. They responded back to me once and it has been a month since they stopped answering. Please save yourself the hassle people..."
"I had an appointment for immigration medical exam. They messed up with the my sample first and told me to get another test. I was in a very tight schedule and would not be able to reschedule my appointment. I was very very clear at that time to not reschedule it. Yet i gave my sample second time. They told me that they would update me if i will receive my report or not. But none of them updated me. I wasted money and couldnot even get my packages. Such an unprofessional way. Even 1 star is more. Also when I gave my sample the first time, I had appointmemt at 1:30 but they told me to come back at 2:45 When I reached there at 2:45 they told me the wait time is over 90 mins. I ended up waiting more than 2 hrs. Just for drawing blood, my whole day was wasted. Very unprofessional. A little update: the manager of the Nao medical jackaon heights told me i will get half of my refund because i couldn't attend the appointment in 7 to 10 days but its already been more than a month and i haven't receive any of my refund. I do not recommend this medical to anyone."
"Decent quality of care, Dr. Chahal is very smart and helpful. However, the operations are very unorganized. Phone wait times are ridiculous. Appointments are rescheduled without notifying you - this happened to me twice. Most recently, I had a virtual appointment on my calendar that was scheduled months in advance for 4pm. They called me the day before to confirm a 5pm appointment.. when I questioned the time they said that it had been moved. Then the day of, the doctor calls me at 3pm instead, so I was unavailable. I received a message with a threat to be charged a no show fee if I didn’t answer. The next day I got a text that they were trying to reach me for the appointment when I was never contacted to reschedule. They do whatever they want and will be quick to hit you with fees for everything. It’s a fine resort for urgent care, but you can find a better PCP. Dr. Chahal deserves 4 stars, but to operations I give 1 star."
"Was feeling very ill and requested a last minute appointment. Was fortunate to not have any wait time when I arrived and staff was courteous and professional. This was the easiest urgent care visit I’ve ever had. Will definitely used them again if ever needed in the future."
"Wanted check on my strep throat to make sure I was not developing complications after 8 days of antibiotics. Went in to Nao Medical and was seen almost immediately, and in addition to checking my lungs, they took additional swabs to culture. Left feeling comfortable with my progress and that I was on the way to getting over my infection. Have been back to Nao Medical several times in the past year and always have had good experiences with the facility, very professional, prompt attention, I highly recommend it."
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